Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) Plan
Training and development programs
flexible scheduling
Job Description
Lowe's Companies, Inc. is a leading home improvement retailer, dedicated to providing customers with exceptional products and services to help them achieve their home improvement goals. As a Fortune 500 company, Lowe's operates hundreds of stores across the United States, Canada, and Mexico, offering a wide range of products including appliances, tools, building materials, and outdoor living items. Known for its commitment to customer service and community involvement, Lowe's strives to create a welcoming shopping experience while supporting the growth and development of its employees through various career opportunities and training programs.
The Assistant Self Check Out position at... Show More
The Assistant Self Check Out position at... Show More
Job Requirements
- Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology such as smart phones and tablets
- 1 to 2 years of retail experience as a cashier
Job Qualifications
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology such as smart phones and tablets
- 1 to 2 years of retail experience as a cashier
- High school diploma or equivalent preferred
- 1 to 2 years of experience identifying and selling products based on customer needs including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits preferred
- 1 to 2 years of experience as a head cashier preferred
- 1 to 2 years of experience working in a Lowe's retail store department preferred
- 1 to 2 years of supervisory experience including directing, delegating, evaluating, training, and coaching employees preferred
- Less than a year of retail experience detecting signs of shoplifting preferred
Job Duties
- Demonstrates ability to monitor and identify customers needing assistance at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services
- Greets, assists, and engages with multiple customers on multiple registers at the same time
- Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
- Provides SMART customer service through daily execution of Lowe's policies, procedures, and programs
- Seeks out customers to understand needs and assists in locating, selecting, carrying, and loading merchandise
- Listens and responds knowledgeably to customer and employee questions, assisting in store projects when necessary
- Coaches, develops, provides feedback, and trains associates in departmental duties or sales opportunities
- Uses a cash register to process sales transactions, returns, and refunds according to guidelines
- Provides supervision, coaching, and support to CSA Front End Team
- Removes security tags, verifies product information, and bags merchandise for customers
- Answers incoming phone calls and directs calls or takes messages
- Opens additional registers to ensure adequate coverage
- Assists in line vesting to improve checkout turnaround time
- Prepares register area at beginning and end of shifts
- Inspects returned merchandise for damages
- Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets
- Reviews and places online orders and returned merchandise in correct areas
- Looks up product information and competitor prices to verify price match
- Records items used in the store on store use lists
- Monitors cash drawer amounts and obtains safety bags
- Monitors merchandise entering and leaving store and assists with alarms
- Detects signs of shoplifting and promptly communicates to management
- Ensures compliance with housekeeping standards to maintain store cleanliness and organization
- Maintains a safe and secure work environment by conducting safety reviews and noting hazards
- Adheres to all safety requirements relevant to job duties
- Operates store equipment as needed including phones, pagers, copiers, fax machines, computers, CCTV, key cutters, panel saws, paint mixers, flooring cutters, compacter balers
- Performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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