Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.50 - $17.20
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
flexible spending accounts
health savings accounts
401(k) retirement plan with company match
Employee assistance program
Tuition Assistance
Business Travel Accident insurance
maternity leave
Parental leave
Adoption assistance
employee discount
Job Description
Lowe's is a leading home improvement and retail company known for its extensive selection of products and exceptional customer service. As one of the largest retail chains in the United States, Lowe's is committed to helping customers improve their homes with a wide range of tools, appliances, and building materials. Lowe's emphasizes a customer-first approach and innovation in its store operations to create a safe, welcoming, and efficient shopping environment.
This position is for a Customer Service Associate role at Lowe's, focusing on providing assistance and support primarily in the self-checkout area, while also handling various customer service and in-stock res... Show More
This position is for a Customer Service Associate role at Lowe's, focusing on providing assistance and support primarily in the self-checkout area, while also handling various customer service and in-stock res... Show More
Job Requirements
- Less than 1 year of experience using a computer including inputting, accessing, modifying or outputting information
- Less than 1 year of experience using common retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation
Job Qualifications
- High school diploma or equivalent preferred
- 1 to 2 years of retail cashier experience preferred
- Experience in identifying and selling products based on customer needs
- Ability to provide exceptional customer service
- Effective communication and interpersonal skills
- Able to work in a fast-paced retail environment
- Basic computer and retail technology proficiency
- Ability to coach and support team members
- Knowledge of safety and loss prevention protocols preferred
Job Duties
- Monitor and assist customers at multiple self-checkout registers simultaneously
- Proactively greet and engage customers to recommend products and services
- Stand, walk, bend, and lift to facilitate accurate transaction completion
- Provide SMART customer service following Lowe's policies and procedures
- Assist customers in locating, selecting, and loading merchandise
- Use cash register to process sales, returns, and refunds
- Coach and support front-end associates and manage register activities
- Remove security tags and bag merchandise
- Answer phone calls and direct or take messages
- Open additional registers to maintain checkout coverage
- Prepare registers at the start and end of shifts
- Inspect and process returned merchandise
- Enter, submit, and verify customer orders
- Review and place online orders and returned merchandise
- Look up product information and verify price matches
- Maintain cleanliness and safety standards in the store
- Detect signs of theft and communicate to management
- Operate store equipment as needed
- Perform additional duties as assigned
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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