Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
Equal opportunity employer
Job Description
Lowe's is a renowned home improvement retail company committed to providing customers with a seamless shopping experience and quality products to enhance their homes. As one of the largest home improvement retailers in the world, Lowe's operates a vast network of stores across the United States and Canada, offering a wide range of products from appliances, tools, hardware, and building materials to outdoor living supplies and home décor. The company prides itself on excellent customer service, knowledgeable staff, and innovative retail technology to support every home improvement project, big or small.
This role is crafted for individuals passionate about deliverin... Show More
This role is crafted for individuals passionate about deliverin... Show More
Job Requirements
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- less than 1 year of experience using retail technology such as smart phones and tablets
- 1 to 2 years of retail experience as a cashier
- ability to lift items weighing up to 15 pounds with or without a reasonable accommodation
Job Qualifications
- High school diploma or equivalent preferred
- 1 to 2 years of retail experience as a cashier
- experience identifying and selling products to meet customer needs
- experience with credit cards, installations, add-on sales, protection plans, and warranties
- supervisory experience with directing, delegating, evaluating, training, and coaching employees preferred
- knowledge of shoplifting detection signs preferred
- strong customer service skills
- ability to operate cash registers and related technology
- good communication and interpersonal skills
Job Duties
- Demonstrates ability to monitor and assist customers at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services
- Proactively greets, assists, and engages with multiple customers on multiple registers
- Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
- Thanks customers and invites them back to shop at Lowe's
- Provides SMART customer service in adherence to Lowe's policies and procedures
- Assists customers in locating, demonstrating, selecting, carrying, and loading merchandise
- Responds to customer and employee questions knowledgeably and promptly
- Coaches, develops, and trains associates in departmental duties and sales opportunities
- Uses a cash register to process sales, returns, and refunds
- Provides supervision and coaching to CSA Front End Team
- Removes security tags, verifies product information, and bags merchandise
- Handles incoming phone calls professionally
- Opens additional registers to ensure adequate coverage
- Assists in line vesting to expedite checkout
- Prepares registers at shift start and end, ensuring functionality
- Inspects returned merchandise for damage
- Enters and submits customer orders and verifies receipts
- Reviews and places online orders appropriately
- Looks up product information and competitor prices for price matching
- Records store-used items accurately
- Monitors cash in registers to ensure compliance
- Oversees merchandise entering and leaving store entrances
- Detects and reports signs of shoplifting or security risks
- Maintains cleanliness and organization under store housekeeping standards
- Upholds a safe work environment by conducting safety reviews and securing premises
- Operates store equipment as required
- Performs other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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