Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $16.50 - $17.85
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
401(k) retirement plan
Paid holidays
Training and Development
Job Description
Lowe's is a leading American retail company specializing in home improvement, offering an extensive selection of appliances, building materials, tools, and services to homeowners, renters, and professional contractors. Founded with a mission to provide customers with quality products and exceptional service, Lowe's operates hundreds of stores across the United States and Canada. As a trusted destination for everything from remodeling projects to everyday household needs, Lowe's commits to customer satisfaction, innovation, and community involvement. The company is recognized for fostering a welcoming and supportive work environment where employees can develop their skills and enjoy a rewarding career in retail.
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Job Requirements
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- less than 1 year of experience using common retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation
Job Qualifications
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- less than 1 year of experience using common retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- ability to lift items weighing up to 15 pounds with or without reasonable accommodation
- high school diploma or equivalent preferred
- 1 to 2 years of experience identifying and selling products based on customer needs including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits preferred
- 1 to 2 years of experience as a head cashier preferred
- 1 to 2 years of experience working in any department at a Lowe's retail store preferred
- 1 to 2 years of supervisory experience including directing, delegating, evaluating, training, and coaching employees preferred
- less than a year of retail experience detecting signs of shoplifting preferred
Job Duties
- Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
- approaches and interacts with customers to proactively recommend products and services appropriately
- proactively greets, assists, and engages with multiple customers on multiple registers at the same time
- moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
- thanks the customer for their business and invites them back to shop at Lowe's
- provides SMART customer service at all times through execution of Lowe's customer service policies and procedures
- seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise
- listens to and responds promptly to customer and employee questions by walking them through projects when necessary
- demonstrates sincere appreciation to customers
- communicates information regarding stock, special orders, feature benefits, application, and warranty information related to Lowe's programs
- coaches, develops, provides feedback, and trains associates in departmental duties or sales opportunities
- uses a cash register to process sales transactions, returns, and refunds according to company guidelines
- provides proper monetary change to CSA Front End associates
- provides supervision, coaching, and support to CSA Front End Team
- removes security tags, verifies product information, and bags merchandise for customers
- answers incoming phone calls and directs calls or takes messages as needed
- opens additional registers when necessary to ensure coverage
- assists in line vesting for quicker checkout turnaround
- prepares register area by confirming functionality of registers and scanners and stocking supplies
- inspects returned merchandise for damages
- enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets
- reviews and places online orders and returned merchandise appropriately
- looks up product information and competitor prices to verify price match
- records items used in the store on store use lists
- obtains safety bags and monitors cash drawer amounts
- monitors merchandise entering and leaving store and assists customers or associates who trigger alarms
- detects signs of shoplifting, theft, and communicates to management or Asset Protection
- ensures compliance with housekeeping standards to maintain cleanliness and organization
- maintains a safe and secure work environment including daily safety reviews and hazard noting
- adheres to all safety requirements relevant to job duties
- operates store equipment as needed depending on role and department
- performs other duties as assigned
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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