Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Lowe's is a leading home improvement retailer known for its commitment to providing exceptional products, services, and customer experiences. Operating numerous stores across the United States, Lowe's offers a wide range of home improvement products including appliances, tools, hardware, lumber, and garden supplies. As a major player in the retail industry, Lowe's prides itself on creating an inclusive and supportive work environment for its employees, with opportunities for growth and development in various retail and customer service roles. The company is dedicated to maintaining high standards of safety, customer satisfaction, and operational excellence, making it a desirable employer for candidates... Show More
Job Requirements
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- Must be able to lift items weighing up to 15 pounds with or without accommodation
Job Qualifications
- High school diploma or equivalent preferred
- 1 to 2 years of retail experience as a cashier
- Experience identifying and selling products based on customer needs preferred
- Experience with credit cards, installations, add-on sales, protection plans, and explaining warranties preferred
- Supervisory experience including directing, delegating, evaluating, training, and coaching employees preferred
- Familiarity with detecting shoplifting signs preferred
- Basic computer skills
- Retail technology experience such as smartphones and tablets
- Ability to lift items up to 15 pounds
Job Duties
- Monitor and identify customers needing assistance at multiple self-checkout registers simultaneously
- Proactively greet, assist, and engage with multiple customers on multiple registers
- Recommend products and services appropriately
- Move throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate transaction completion
- Thank customers and invite them to return
- Provide SMART customer service through execution of company policies
- Assist customers in locating, demonstrating, selecting, carrying, and loading merchandise
- Respond promptly and knowledgeably to customer and employee questions
- Communicate product and warranty information
- Coach, develop, provide feedback, and train associates in departmental duties
- Process sales transactions, returns, and refunds using a cash register
- Provide monetary change to front-end associates
- Supervise and support front-end team members
- Remove security tags, verify product information, and bag merchandise
- Answer and direct incoming phone calls
- Open additional registers as needed
- Assist in line vesting for quicker checkout
- Prepare register area, inspect returned merchandise
- Enter and submit customer orders, print order tickets, verify receipts
- Review and place online and returned merchandise
- Look up product information and competitor prices
- Record store use items
- Monitor cash drawer limits
- Monitor store entrances for security
- Detect signs of shoplifting and theft, report promptly
- Maintain cleanliness and organization through housekeeping standards
- Ensure a safe work environment including safety reviews and hazard notes
- Adhere to all safety requirements related to job duties
- Operate store equipment as needed
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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