Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.25 - $14.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule
Job Description
Lowe's Companies, Inc. is a leading American retail company specializing in home improvement. Founded in 1946, Lowe's has grown to become one of the largest home improvement retailers in the world, offering a wide range of products including appliances, tools, home décor, and outdoor equipment. With thousands of stores spread across the United States, Canada, and Mexico, Lowe's serves both professional contractors and everyday consumers. The company is committed to delivering a comprehensive shopping experience through a combination of quality products, expert advice, and exceptional customer service. Lowe's success is built on its deep understanding of customer needs, innovative solutions,... Show More
Job Requirements
- Less than 1 year of experience using a computer for inputting, accessing, modifying, or outputting information
- Less than 1 year of experience with retail technology like smartphones and tablets
- 1 to 2 years of retail cashier experience
- Must be able to lift up to 15 pounds with or without accommodations
- Willingness to work flexible hours
- Ability to stand, walk, and move for extended periods
- Must be at least 16 years old
- Willingness to adhere to safety and security guidelines
Job Qualifications
- High school diploma or equivalent
- 1 to 2 years of retail experience as a cashier
- Experience in customer service and sales product knowledge
- Ability to coach and train associates
- Familiarity with retail technology and point of sale systems
- Ability to handle multiple customers simultaneously
- Basic safety and security awareness
- Effective communication skills
- Prior supervisory experience is a plus
Job Duties
- Demonstrates ability to monitor and assist customers at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services
- Proactively greets and engages multiple customers on various registers
- Moves throughout checkout area standing, walking, reaching, bending, lifting, and moving products to ensure transaction accuracy
- Thanks customers for their business and invites them to return
- Provides SMART customer service consistently according to Lowe's policies
- Assists customers in locating, selecting, carrying, and loading merchandise
- Listens and responds knowledgeably to customer and employee questions, guiding them through projects
- Communicates information on stock, special orders, warranties, and Lowe's programs
- Coaches, develops, and trains associates in departmental duties and sales
- Processes sales transactions, returns, and refunds using a cash register
- Provides monetary change and supervises CSA front-end associates
- Removes security tags, verifies products, and bags merchandise
- Answers incoming calls and directs or takes messages
- Opens additional registers to maintain coverage as needed
- Assists in line vesting for efficient checkout
- Prepares register areas by ensuring equipment functionality and stocking supplies
- Inspects returned merchandise for damages
- Handles customer orders, prints tickets, and verifies receipts
- Reviews online orders and returned merchandise placement
- Verifies price match and product information
- Records store-used items
- Manages safety bags and monitors cash amounts
- Monitors store entrances for security and assists with alarms
- Detects signs of shoplifting and communicates with management
- Maintains cleanliness and organization of store and work areas
- Ensures a safe and secure working environment
- Operates store equipment including phones, paging systems, and machinery
- Performs other assigned duties as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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