Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.25 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Disability insurance
Job Description
Lowe's is a prominent home improvement retail company known for providing a wide variety of products and services that cater to home improvement, maintenance, and repair needs. The company operates across multiple locations and is committed to delivering excellent customer service in a seamless and efficient manner. As a household name in the retail sector, Lowe's prides itself on fostering a supportive, inclusive work environment where employees can develop their skills and advance their careers. With a focus on safety, customer satisfaction, and operational excellence, Lowe's continually adapts to meet the evolving needs of homeowners and professional contractors alike.
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Job Requirements
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology such as smart phones and tablets
- 1 to 2 years of retail experience as a cashier
- Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation
Job Qualifications
- High school diploma or equivalent preferred
- 1 to 2 years of retail experience as a cashier
- Experience identifying and selling products based on customer needs
- Knowledge of credit cards, installations, add-on sales, protection plans, and warranties
- Supervisory experience including directing, delegating, evaluating, training, and coaching employees preferred
- Experience working in various Lowe's departments preferred
- Ability to detect common signs of shoplifting preferred
- Strong customer service and communication skills
- Basic computer and retail technology proficiency
Job Duties
- Monitor and assist customers at multiple self-checkout registers simultaneously
- Proactively approach and engage customers to recommend products and services
- Greet and assist multiple customers concurrently
- Ensure accurate transactions by moving throughout the checkout area, including handling products
- Thank customers and invite them to return
- Provide SMART customer service and execute Lowe's customer service policies and procedures
- Seek out customers to understand and meet their needs, assisting with product demonstration and selection
- Respond to customer inquiries and guide them through projects when necessary
- Coach, develop, train, and provide feedback to associates in departmental duties and sales opportunities
- Use cash register to process sales transactions, returns, and refunds according to guidelines
- Supervise, coach, and support Front End associates
- Remove security tags, verify product information, and bag merchandise
- Answer and direct incoming phone calls
- Open additional registers to ensure sufficient coverage
- Assist in line vesting for quicker checkout
- Prepare register area by checking functionality and stocking supplies
- Inspect returned merchandise for damages
- Process customer orders and verify receipts
- Place online orders and returned merchandise appropriately
- Verify product information and competitor pricing for price matching
- Record store-use items
- Monitor cash amounts in drawers according to requirements
- Monitor store entrances for security and assist with alarm triggers
- Detect and communicate signs of shoplifting and theft
- Maintain store cleanliness and organization following housekeeping standards
- Uphold safety standards including equipment use and hazard identification
- Operate store equipment as needed
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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