Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.25 - $15.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
Job Description
Lowe's is a leading home improvement retail company recognized for providing high-quality products and exceptional customer service to its shoppers. Operating as a major retailer in the home improvement sector, Lowe's is committed to helping customers improve and maintain their homes by offering a wide range of products, knowledgeable staff, and convenient shopping experiences. With a strong reputation for customer satisfaction, Lowe's operates hundreds of stores across the United States, each designed to offer an accessible and engaging shopping atmosphere where customers can find everything from tools and appliances to garden supplies and home decor. The company is dedicated to... Show More
Job Requirements
- Less than 1 year of experience using a computer including inputting and accessing information
- Less than 1 year of experience using common retail technology such as smart phones and tablets
- 1 to 2 years of retail experience as a cashier
- must be able to lift items weighing up to 15 pounds with or without accommodation
Job Qualifications
- High school diploma or equivalent preferred
- 1 to 2 years of retail experience as a cashier
- 1 to 2 years of experience in identifying and selling products based on customer needs
- experience with credit cards, installations, add-on sales, protection plans, and explaining warranties
- 1 to 2 years of experience as a head cashier
- 1 to 2 years of experience in any Lowe's retail department
- 1 to 2 years of supervisory experience including directing, delegating, evaluating, training, and coaching employees
Job Duties
- Demonstrates ability to monitor and assist customers at multiple self-checkout registers simultaneously
- approaches and interacts with customers to recommend products and services
- proactively greets and engages with customers
- moves throughout checkout area to ensure accurate transaction completion
- thanks customers for their business and invites them back
- provides SMART customer service by executing Lowe's policies and programs
- assists customers in locating and selecting merchandise
- responds knowledgeably to customer questions and guides them through projects
- communicates stock and product information including warranties
- coaches and trains associates on departmental duties
- processes sales, returns, and refunds using cash register
- supervises and coaches Front End associates
- removes security tags and bags merchandise
- opens additional registers to ensure coverage
- assists in line vesting to speed checkout
- prepares register area by confirming functionality and stocking supplies
- inspects returned merchandise
- enters and submits orders
- reviews and organizes online orders and returns
- verifies price match and competitor prices
- records items used in store
- monitors cash in drawers to ensure compliance
- observes merchandise flow and assists with alarms
- detects and reports theft and security risks
- maintains store cleanliness and organization
- ensures a safe work environment and adheres to safety protocols
- operates store equipment such as phones, paging systems, scanners, and surveillance
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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