Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Disability insurance
Job Description
Lowe's is a nationally recognized home improvement retail company that provides a wide range of products and services for home renovation, maintenance, and repair. Founded on a commitment to quality and customer satisfaction, Lowe's operates numerous stores across the United States and Canada, serving millions of customers each year. The company prides itself on fostering a welcoming and inclusive environment for both customers and employees, ensuring a productive and supportive workplace culture. Lowe's delivers extensive product knowledge, innovative solutions, and exceptional service to homeowners, professional contractors, and DIY enthusiasts alike.
This job opportunity at Lowe's is designed for indivi... Show More
This job opportunity at Lowe's is designed for indivi... Show More
Job Requirements
- Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information
- less than 1 year of experience using common retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- must be able to lift items weighing up to 15 pounds with or without reasonable accommodation
Job Qualifications
- Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information
- less than 1 year of experience using common retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- must be able to lift items weighing up to 15 pounds with or without reasonable accommodation
- high school diploma or equivalent
- 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits
- 1 to 2 years of experience as a head cashier
- 1 to 2 years of experience working in any department at a Lowe's retail store
- 1 to 2 years of supervisory experience including directing, delegating, evaluating, training, and coaching employees
- less than 1 year of retail experience detecting signs of shoplifting
Job Duties
- Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
- approaches and interacts with customers to proactively recommend products and services appropriately
- proactively greets, assists, and engages with multiple customers on multiple registers at the same time
- moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
- thanks the customer for their business and invites them back to shop at Lowe's
- provides SMART customer service at all times through execution of Lowe's policies and programs
- seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects
- demonstrates sincere appreciation to customers
- communicates information to customers regarding stock, special order merchandise, feature benefits, application, and warranty information
- coaches, develops, provides feedback, and trains associates
- uses a cash register to process sales transactions, returns, and refunds
- provides proper monetary change to CSA Front End associates
- provides supervision and support to CSA Front End Team
- removes security tags, verifies product information, and bags merchandise
- answers incoming phone calls and directs calls or takes messages
- opens additional registers to ensure sufficient coverage
- assists in line vesting for quicker turnaround
- prepares register area at the beginning and end of shifts
- inspects returned merchandise
- enters and submits customer orders, prints order tickets, and verifies receipts
- reviews and places online orders and returned merchandise
- looks up product information and competitor prices for price match
- records all items used in the store on store use lists
- obtains safety bags and monitors cash in drawers
- monitors merchandise and assists customers or associates who trigger alarms
- detects signs of shoplifting, theft, and other risks and communicates them to management
- ensures compliance with housekeeping and safety standards
- maintains a safe and secure work environment
- adheres to safety requirements relevant to regular duties
- operates store equipment as needed
- fulfills other assigned duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: