Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Safe working environment
Job Description
Lowe's is a leading home improvement retailer that provides a wide range of products and services to help customers improve, repair, and maintain their homes. With a commitment to excellent customer service and a wide selection of quality merchandise, Lowe's operates numerous stores across the United States and Canada, serving millions of customers annually. The company has established itself as a trusted name in the retail industry by offering competitive prices, knowledgeable staff, and innovative solutions to meet customer needs.
This role is an essential part of Lowe's retail team, focusing on providing exceptional customer service and ensuring smooth operatio... Show More
This role is an essential part of Lowe's retail team, focusing on providing exceptional customer service and ensuring smooth operatio... Show More
Job Requirements
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology such as smart phones and tablets
- 1 to 2 years of retail experience as a cashier
- Must be able to lift items weighing up to 15 pounds with or without reasonable accommodation
Job Qualifications
- High school diploma or equivalent preferred
- 1 to 2 years of retail experience as a cashier
- Experience identifying and selling products based on customer needs including credit products, add-on sales, and protection plans
- Experience as a head cashier
- Supervisory experience including directing, delegating, evaluating, training, and coaching employees
- Experience working in various departments of a Lowe's store
- Knowledge of retail technology such as smart phones and tablets
Job Duties
- Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services appropriately
- Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
- Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
- Provides SMART customer service by executing Lowe's customer service policies, procedures, and programs
- Seeks out customers to understand their needs and assists in locating, selecting, carrying, and loading merchandise
- Listens and responds knowledgeably to customer questions and walks them through projects when necessary
- Coaches, develops, provides feedback, and trains associates in departmental duties or sales opportunities
- Uses cash register to process sales transactions, returns, and refunds according to guidelines
- Provides supervision, coaching, and support to Front End team
- Inspects returned merchandise for damages
- Enters and submits customer orders and verifies receipts
- Removes security tags and bags merchandise
- Monitors merchandise entering and leaving the store and assists customers who trigger alarms
- Detects common signs of shoplifting and communicates them to management
- Maintains cleanliness and organization of store and work areas
- Operates store equipment as needed
- Adheres to all safety requirements related to job duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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