Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
Career growth opportunities
Job Description
Lowe's is a leading home improvement retailer known for providing a wide range of products and services that cater to DIY enthusiasts, contractors, and homeowners alike. With stores across the United States, Lowe's offers quality products in categories such as building materials, appliances, tools, hardware, and garden supplies. The company prides itself on excellent customer service, a commitment to safety, and creating a welcoming shopping environment. Lowe's is not only dedicated to helping customers complete their projects successfully but also to developing its employees through training, coaching, and career opportunities. As an equal opportunity employer, Lowe's fosters an inclusive culture... Show More
Job Requirements
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation
Job Qualifications
- High school diploma or equivalent preferred
- 1 to 2 years of retail experience as a cashier
- Experience identifying and selling products based on customer needs
- Experience with credit cards, installations, add-on sales, protection plans, warranties, and product features
- 1 to 2 years of supervisory experience including directing, delegating, evaluating, training, and coaching employees
- Ability to use a cash register and other retail technologies
- Ability to provide excellent customer service
- Knowledge of detecting common signs of shoplifting preferred
Job Duties
- Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services appropriately
- Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
- Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
- Thanks the customer for their business and invites them back to shop at Lowe's
- Provides SMART customer service by executing Lowe's customer service policies, procedures, and programs
- Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, or loading merchandise
- Listens and responds knowledgeably to customer and employee questions and assists with project guidance
- Coaches, develops, provides feedback, and trains associates
- Uses cash register to process sales, returns, and refunds according to guidelines
- Provides supervision, coaching, and support to CSA Front End Team
- Removes security tags and bags merchandise
- Opens additional registers as needed
- Inspects returned merchandise for damages
- Enters and submits customer orders and verifies receipts
- Monitors merchandise entering and leaving the store and assists with security alarms
- Ensures compliance with housekeeping standards to maintain cleanliness and organization
- Maintains a safe and secure work environment by conducting safety reviews and noting hazards
- Operates store equipment depending on role and department
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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