Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $17.70
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Flexible spending account
401(k) retirement plan
Employee assistance program
Tuition Assistance
Business Travel Accident insurance
maternity leave
Parental leave
Adoption assistance
employee discount
Job Description
Lowe's is a leading home improvement retailer recognized for its wide range of products and exceptional customer service. With a national presence, Lowe's provides both homeowners and professionals with quality materials and tools necessary for home renovations, repairs, and maintenance. As an industry leader, Lowe's is committed to delivering outstanding shopping experiences through knowledgeable staff, innovative services, and a diverse product selection that covers everything from appliances and building materials to garden supplies and home decor.
The role of a Self-Checkout Attendant at Lowe's is integral to ensuring a smooth and efficient checkout process, enhancing the overall customer experience. ... Show More
The role of a Self-Checkout Attendant at Lowe's is integral to ensuring a smooth and efficient checkout process, enhancing the overall customer experience. ... Show More
Job Requirements
- Less than 1 year of experience using a computer, including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology, such as smart phones and tablets
- 1 to 2 years of retail experience as a cashier
- Must be able to lift items weighing up to 15 pounds with or without a reasonable accommodation
Job Qualifications
- High school diploma or equivalent preferred
- 1 to 2 years of retail experience as a cashier
- 1 to 2 years of experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, protection plans, and explaining warranties, product features, and benefits
- 1 to 2 years of experience as a head cashier preferred
- 1 to 2 years of experience working in any department at a Lowe's retail store preferred
- 1 to 2 years of supervisory experience in any field, including directing, delegating, evaluating, training, and coaching employees preferred
- Less than a year of retail experience detecting common signs of shoplifting preferred.
Job Duties
- Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services appropriately
- Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
- Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
- Thanks the customer for their business and invites them back to shop at Lowe's
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
- Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities
- Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
- Provides proper monetary change to CSA Front End associates for register activities
- Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders)
- Removes security tags, verifies product information, and bags merchandise for customers
- Answers incoming phone calls and directs calls or takes messages as needed
- Opens additional registers, when necessary, to ensure enough coverage always
- Assists in line vesting to help quicker turnaround time for checkout
- Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies
- Inspects returned merchandise for damages
- Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets
- Reviews and places online orders and returned merchandise in the appropriate areas
- Looks up product information and competitor prices for products to verify price match
- Records all items that are used in the store on the store use lists
- Obtains safety bags from the cash office and monitors the amount of cash in the drawers to ensure it does not exceed requirements
- Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm
- Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
- Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
- Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
- Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
- Performs other duties as assigned.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter