Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career Development
Life insurance
Job Description
Lowe's is a leading home improvement and retail company known for its wide range of products and services aimed at helping customers improve their homes and projects efficiently. As a trusted name in retail, Lowe's operates numerous stores across the United States and internationally, providing an extensive selection of building materials, appliances, tools, and various home improvement products. Committed to delivering exceptional customer service, Lowe's continues to foster inclusive and supportive work environments for its employees, encouraging growth, collaboration, and development.
The role of a Head Cashier at Lowe's offers an exciting opportunity for a motivated retail professional to l... Show More
The role of a Head Cashier at Lowe's offers an exciting opportunity for a motivated retail professional to l... Show More
Job Requirements
- Less than 1 year of experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year of experience using common retail technology such as smartphones and tablets
- 1 to 2 years of retail experience as a cashier
- Ability to lift items weighing up to 15 pounds with or without reasonable accommodation
Job Qualifications
- High school diploma or equivalent preferred
- 1 to 2 years of retail experience as a cashier
- Experience identifying and selling products based on customer needs
- Experience with credit cards, installations, add-on sales, protection plans, and explaining warranties and product features
- Experience as a head cashier preferred
- Supervisory experience including directing, delegating, evaluating, training, and coaching employees preferred
- Experience working in any department at a Lowe's retail store preferred
- Knowledge of retail security and shoplifting detection preferred.
Job Duties
- Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously
- Approaches and interacts with customers to proactively recommend products and services appropriately
- Proactively greets, assists, and engages with multiple customers on multiple registers at the same time
- Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions
- Thanks the customer for their business and invites them back to shop at Lowe's
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information
- Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities
- Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
- Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders)
- Removes security tags, verifies product information, and bags merchandise for customers
- Answers incoming phone calls and directs calls or takes messages as needed
- Opens additional registers when necessary to ensure adequate coverage
- Assists in line vesting to help quicker turnaround time for checkout
- Prepares register area at shift start and end by confirming functionality of registers and scanners and stocking register supplies
- Inspects returned merchandise for damages
- Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets
- Reviews and places online orders and returned merchandise in the appropriate areas
- Looks up product information and competitor prices for products to verify price match
- Records all items that are used in the store on store use lists
- Obtains safety bags from the cash office and monitors cash in drawers to ensure compliance
- Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger alarms
- Detects common signs of shoplifting, theft, and other security risks, promptly communicating them to management and/or Asset Protection
- Ensures compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
- Maintains a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- Adheres to all safety requirements relevant to job duties including top stock safety and use of safety devices
- Operates store equipment as needed depending on specific role and department
- Performs additional duties as assigned.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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