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QualDerm Partners

Part-Time Front Office Receptionist (GSL)

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Generous 401(k) Plan
Paid Time Off
Exclusive employee discounts
Referral Bonus Program

Job Description

QualDerm Partners is a distinguished leader in the dermatology healthcare industry, recognized as the largest multi-state female-founded and owned dermatology network in the United States. Demonstrating significant growth and reach, QualDerm boasts over 150 locations across 17 states, firmly establishing itself as a trusted name in skin health education and care. The company's commitment centers on delivering comprehensive dermatological services with the highest standards, emphasizing patient-centric care and advanced skin health management. As a dynamic organization, QualDerm Partners blends clinical excellence with compassionate service to enhance patients' quality of life through expert diagnosis, treatment, and ongoing skin health education.
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Job Requirements

  • High school diploma required
  • associates degree preferred
  • 1 year of experience in customer service, particularly in a healthcare setting, preferred
  • effective communication and interpersonal skills
  • proficiency with office software and Practice Management Systems (EMR)

Job Qualifications

  • High school diploma required
  • associates degree preferred
  • 1 year of experience in customer service, particularly in a healthcare setting, is preferred
  • effective communication and interpersonal skills
  • proficiency with office software and Practice Management Systems (EMR)

Job Duties

  • Welcomes patients and visitors by greeting them in person or on the telephone, handling inquiries or directing them to appropriate staff
  • records patient arrivals and updates patient information in the Practice Management System (EMR)
  • prepares necessary patient paperwork before appointments
  • manages appointment scheduling to optimize flow and maintain patient satisfaction
  • contacts patients with no-show appointments to reschedule and documents the process in the system
  • communicates effectively with patients to relieve anxiety and provide reassurance
  • assists in emergency situations by following established protocols to support distressed patients
  • verifies insurance coverage and eligibility, ensuring all financial processes are adhered to
  • maintains cleanliness and organization of the front office area
  • processes patient co-pays and balances during check-in/out
  • upholds patient confidentiality in compliance with health regulations
  • performs additional duties as assigned by the Practice Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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