
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
competitive pay
Generous 401(k) Plan
Paid Time Off
Exclusive employee discounts
Referral Bonus Program
Job Description
QualDerm Partners is a distinguished leader in the dermatology healthcare industry, recognized as the largest multi-state female-founded and owned dermatology network in the United States. Demonstrating significant growth and reach, QualDerm boasts over 150 locations across 17 states, firmly establishing itself as a trusted name in skin health education and care. The company's commitment centers on delivering comprehensive dermatological services with the highest standards, emphasizing patient-centric care and advanced skin health management. As a dynamic organization, QualDerm Partners blends clinical excellence with compassionate service to enhance patients' quality of life through expert diagnosis, treatment, and ongoing skin health education.
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Job Requirements
- High school diploma required
- associates degree preferred
- 1 year of experience in customer service, particularly in a healthcare setting, preferred
- effective communication and interpersonal skills
- proficiency with office software and Practice Management Systems (EMR)
Job Qualifications
- High school diploma required
- associates degree preferred
- 1 year of experience in customer service, particularly in a healthcare setting, is preferred
- effective communication and interpersonal skills
- proficiency with office software and Practice Management Systems (EMR)
Job Duties
- Welcomes patients and visitors by greeting them in person or on the telephone, handling inquiries or directing them to appropriate staff
- records patient arrivals and updates patient information in the Practice Management System (EMR)
- prepares necessary patient paperwork before appointments
- manages appointment scheduling to optimize flow and maintain patient satisfaction
- contacts patients with no-show appointments to reschedule and documents the process in the system
- communicates effectively with patients to relieve anxiety and provide reassurance
- assists in emergency situations by following established protocols to support distressed patients
- verifies insurance coverage and eligibility, ensuring all financial processes are adhered to
- maintains cleanliness and organization of the front office area
- processes patient co-pays and balances during check-in/out
- upholds patient confidentiality in compliance with health regulations
- performs additional duties as assigned by the Practice Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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