Part-Time Front Desk Support (Pamela's Place)
Job Overview
Employment Type
Temporary
Hourly
Internship
Consulting
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $24.00
Benefits
Health Insurance
Paid Time Off
Professional Development
Job Description
The Housing Authority of Salt Lake City (HASLC) is a federally funded Special Purpose Government Agency committed to providing rent subsidies and promoting affordable housing for low-income residents of Salt Lake City. Established with the mission of supporting vulnerable populations, HASLC is the largest public housing authority in the state of Utah and the biggest provider of affordable housing in the Salt Lake Valley. The authority actively assists over 10,000 individuals, including seniors, persons with disabilities, children, families who were previously homeless, and households with minimal income, offering them a safe and stable place to call home. HASLC's work plays... Show More
Job Requirements
- High school diploma or equivalent
- 1 year experience performing high public contact receptionist duties, security, social services, or related work
- Ability to work independently and in a team environment
- Exceptional customer service skills
- Proficient in Microsoft Office
- Knowledge of office practices and record keeping
- Ability to follow agency policies and procedures
- Ability to multitask while working under pressure
- Effective English communication skills
- Ability to maintain confidentiality and professionalism
Job Qualifications
- High school diploma or equivalent
- 1 year experience performing high public contact receptionist duties, security, social services, or related work
- Ability to effectively work independently and in a team environment
- Exceptional customer service skills with proper telephone etiquette
- Proficient in Microsoft Office
- Knowledge of standardized office practices and procedures and record keeping methods
- Ability to follow instructions and make decisions according to agency policies and procedures
- Ability to communicate effectively in English, both orally and written
- Ability to maintain confidentiality and professionalism
Job Duties
- Monitor security cameras ensuring residents follow building regulations
- Monitoring building access by all visitors
- Answering incoming telephone calls, directing calls, taking messages, and providing information or community referrals as appropriate
- Maintain a detailed daily log of events during shift
- De-escalating volatile situations using courteous and respectful language
- Promptly record and report all needed repairs to appropriate staff
- Responds to emergency situations by calling 911 when necessary
- Other duties as required
Job Location
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