Part-Time Front Desk Support (Freedom Landing)
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $24.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
The Housing Authority of Salt Lake City (HASLC) is a federally funded Special Purpose Government Agency focused on providing rent subsidies and promoting affordable housing solutions for low-income residents of Salt Lake City. Established to assist the community's most vulnerable populations including seniors, individuals with disabilities, children, previously homeless persons, and low-income households, HASLC plays a crucial role in addressing housing insecurity within the area. As the largest public housing authority in Utah and the foremost provider of affordable housing in the Salt Lake Valley, HASLC manages extensive housing programs that support over 10,000 individuals and families. The organization's mission... Show More
Job Requirements
- High school diploma or equivalent
- 1 year experience performing high public contact receptionist duties security social services or related work or an equivalent combination of education and experience
- ability to work independently and in a team environment
- exceptional customer service skills with proper telephone etiquette
- proficient in Microsoft Office
- ability to follow instructions and make decisions according to agency policies
- ability to manage multiple tasks under pressure
- effective communication skills in English oral and written
- ability to maintain confidentiality and professionalism
Job Qualifications
- High school diploma or equivalent with 1 year experience performing high public contact receptionist duties security social services or related work or an equivalent combination of education and experience
- ability to effectively work independently and in a team environment
- exceptional customer service skills with proper telephone etiquette
- knowledge of customer services principles and best practices
- proficient in Microsoft Office
- knowledge of standardized office practices and procedures and record keeping methods
- ability to follow instructions and make decisions according to agency policies and procedures
- ability to manage several tasks simultaneously while working under pressure
- ability to communicate effectively in English both orally and written
- ability to maintain confidentiality and professionalism
Job Duties
- Monitor security cameras ensuring residents follow building regulations
- monitoring building access by all visitors
- answering incoming telephone calls directing calls taking messages and providing information community referrals as appropriate
- maintain a detailed daily log of events during shift
- de-escalating volatile situations using courteous and respectful language
- promptly record and reports all needed repairs to appropriate staff
- responds to emergency situations by calling 911 when necessary
- other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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