Part-time Front Desk Receptionist

Worcester, MA, USA|

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $25.00

Work Schedule

Rotating Shifts

Weekend Shifts

Benefits

401k

Medical

Dental

Vision

Paid Time Off

HSA/FSA flexible spending accounts

Company paid life, short-term and long-term disability coverage

Tuition Reimbursement

Job Description

Westborough Behavioral Healthcare Hospital is a recognized healthcare establishment dedicated to providing comprehensive mental health services. The hospital serves a diverse community, offering inpatient and outpatient programs aimed at helping individuals attain optimal mental wellness. Known for its compassionate approach and professional care, Westborough Behavioral Healthcare Hospital maintains a supportive environment for both patients and employees. The hospital values teamwork, respect, and commitment to quality service, making it a respected facility in the healthcare sector.

As a part-time Front Desk Receptionist at Westborough Behavioral Healthcare Hospital, you will play a critical role in serving as the first point o... Show More

Job Requirements

High school diploma/GED required
Minimum of 1 year customer service and or business office experience
Some health care related experience a plus
Superior verbal communication skills
Ability to easily establish rapport
Ability to listen and understand the needs of clients and staff
Familiarity with Microsoft Office Suite including Outlook, Word and Excel
Ability to work respectfully with co-workers
Ability to maintain composure in stressful situations
Strong organizational and problem-solving skills
Ability to multi-task

Job Qualifications

High School Diploma/GED required, Associate or Bachelor degree a plus
Minimum of 1 year customer service and or business office experience
Some health care related experience a plus
Superior verbal communication skills
Ability to easily establish rapport, present information and respond to questions from clients and the general public
Ability to listen and understand the needs of clients, staff and the general public
Familiarity with Microsoft Office Suite (Outlook, Word and Excel) and supporting hospital software applications
Ability to work respectfully with and adapt to co-workers
Ability to maintain composure and assist in stressful situations
Strong organizational and problem-solving skills
Ability to multi-task when necessary

Job Duties

Screens for safety and directs incoming calls or visitors to the appropriate individual or department and ensures each receives the best customer care
Answers questions or inquiries as needed
Researches and follows up on inquiries that require more in-depth information
Collaborates with Administrative, Clinical and Medical staff in both routine and emergency situations
Ensures compliance with applicable regulations and adheres to hospital policy and procedure relating to employee conduct, health and safety, quality management, proper use and care of equipment and any other Human Resource policies regarding employee behavior
Receives, sorts and forwards mail and packages
Accepts and completes special projects timely as may be assigned from time to time
Maintains prompt and regular attendance

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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