Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $19.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Free individual membership
Employee Discounts
Commission opportunity
Paid Time Off
Health Insurance
Professional development opportunities
Employee wellness programs
Job Description
Skaneateles Community Center, in partnership with Arch Amenities Group, the world's leading spa, fitness, and leisure firm, offers an exceptional environment for individuals to connect, build relationships, and enhance their overall health and wellbeing. Located in Skaneateles, NY, this expansive community center spans over 100,000 square feet and features a wide variety of amenities and programming suitable for all ages. The center provides top-quality fitness, wellness, aquatic, ice sports, childcare, and summer camp programs, making it a central hub for health and community engagement in the area.
Arch Amenities Group is renowned globally for pioneering wellness experiences with a... Show More
Arch Amenities Group is renowned globally for pioneering wellness experiences with a... Show More
Job Requirements
- High school diploma or equivalent
- Ability to handle customer interactions professionally
- Prior experience in cash handling
- Strong verbal and written communication skills
- Ability to multitask efficiently in a fast-paced environment
- Physical ability to perform duties including lifting 25 lbs and standing for long periods
- Availability to work nights, weekends, and holidays
- Must comply with established facility policies and procedures
Job Qualifications
- High school graduate preferred but open to students with correct and approved working papers for NYS
- Customer service experience
- Previous experience handling money
- Excellent communication, customer service skills, and work ethic
- Efficient, well organized, and able to handle a variety of duties simultaneously
- Professional manner, discretion, and appearance
- Excellent verbal and written skills
- Energetic, enthusiastic and motivational
- Strong team player
- Proficient in appropriate computer skills and office equipment
- Ability to lift 25 lbs
- Availability to work nights, weekends and holidays
- Availability to stand for long periods of time
- Ability to stand, stoop, kneel, crouch, bend, walk, and talk
Job Duties
- Ensures the Arch Amenities Group Experience for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/Values, Standards and Expectations, and Arch Amenities Group Brand Standards
- Adheres to policies of the facility and Arch Amenities Group
- Report any incident or accident to the Manager on duty
- Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy
- Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair
- Maintains a monthly inventory of supplies and or products, when applicable
- Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests
- Helps ensure the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times
- Greets each and every guest with a smile and direct eye contact
- Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc.
- Uses time efficiently throughout shift by checking equipment, locker rooms, inventory, etc.
- Ensures proper coverage when it is necessary to leave the area
- Keeps area clear of clutter and personal effects
- Informs co-worker(s) of pertinent information at the end of the shift
- Maintains and updates staff communication book
- Informs facility manager of any member, guest, or facility issues
- Enrolls members and guests in programs such as children's programming, aquatics, and ice programs
- Makes reservations for personal training, group exercise classes, when applicable
- Receives payments for goods and services and properly accounts for the money
- Reconciles daily sales, deposits, and receipts, when applicable
- Assists staff with lifting and storing facility equipment, furniture, and products to help maintain facility and prepare for special events
- Additional duties as assigned
- Priority availability of nights and weekends
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: