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Part-Time Front Desk Associate (Yonkers, NY)
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $17.00 - $25.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
flexible scheduling
employee discount
Professional development opportunities
Job Description
PM Pediatric Care is a healthcare provider dedicated to delivering exceptional pediatric medical services while fostering a welcoming and supportive environment for families. As a company, it prides itself on its commitment to passion, customer focus, and creating a meaningful impact in patient care. The organization values a collaborative culture that emphasizes empathy, active listening, and professionalism. Although based in the healthcare sector, PM Pediatric Care embraces innovative approaches and strives to maintain a first-class experience for every family that walks through its doors. This dedication is reflected in their core mission, vision, and values, which prioritize patient care quality... Show More
Job Requirements
- High school diploma or GED
- ability to work flexible work schedules
- excellent customer service skills
- strong communication skills
- proficiency with Microsoft Office Suite
- ability to multitask and manage time effectively
- compliance with HIPAA and patient confidentiality
- ability to handle urgent situations calmly
- prior experience in healthcare or customer service preferred
- comfort with shifting demands
- ability to navigate multiple computer systems
Job Qualifications
- High school diploma or GED
- excellent customer service and telephone skills
- strong verbal and written communication skills
- intermediate skills with Microsoft Office Suite
- ability to work flexible schedules
- team player capable of functioning independently in a fast-paced environment
- outstanding time management and organizational skills
- prior healthcare experience preferred
- knowledge of medical insurance preferred
- prior front desk or hospitality experience preferred
- ability to calculate simple figures
- superior situational awareness
- socially perceptive and able to relate to children and families
Job Duties
- Greet families professionally both in person and on the phone
- answer patient and family questions and seek clarification when necessary
- employ empathy and active listening in difficult situations
- support patient care quality initiatives
- coordinate escalations and urgent issues for timely resolutions
- communicate with site leadership to manage complex patient issues
- manage patient flow and assist with self-registration
- maintain accurate patient records and uphold HIPAA compliance
- handle patient documents and correspondence appropriately
- perform opening and closing duties including organizing and sanitizing
- align with ongoing education regarding workflows and technology
- execute other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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