Reside logo

Reside

Part-Time Front Desk Agent - Overnight

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Flexible
Night Shifts
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Benefits

competitive pay
Commuter Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Paid holidays
Paid vacation
bonus program
Learning and development opportunities
Employee Referral Program
Employee assistance program

Job Description

Reside is a leading company in the alternative-accommodations industry, blending the convenience and comfort of apartments with the services and amenities often found in hotels. Operating in over 200 cities across the United States and 130 international destinations, Reside offers a unique hospitality experience that combines high-touch service with efficient, logistics-based housing solutions. This innovative approach allows the company to deliver exceptional guest experiences while maintaining the scalability and resources of a global organization. Reside's dedication to quality, integrity, and customer satisfaction has positioned it as a trusted name within the industry, providing both short-term and extended stay options that... Show More

Job Requirements

  • High school diploma or equivalent
  • one year of experience in hotel front office or related field preferred
  • computer proficiency required
  • customer service experience strongly preferred
  • ability to communicate effectively
  • strong attention to detail
  • ability to prioritize tasks and work independently or as part of a team
  • proficiency in basic arithmetic
  • problem-solving skills
  • professional appearance and demeanor
  • ability to maintain confidentiality
  • willingness to cross-train and assist in other areas
  • flexible to work overnight shifts including weekends and holidays
  • legally authorized to work in the United States

Job Qualifications

  • High school diploma or equivalent
  • college coursework in hospitality or related field preferred
  • one year of experience in hotel front office or related field preferred
  • computer proficiency required
  • experience with front office or property management systems preferred
  • customer service experience strongly preferred
  • excellent verbal and written communication skills
  • strong attention to detail and accuracy in handling financial transactions
  • ability to prioritize tasks and work independently or as part of a team
  • proficiency in basic arithmetic
  • problem-solving and critical thinking skills
  • professional appearance and demeanor
  • ability to maintain confidentiality
  • willingness to cross-train and assist in other operational areas

Job Duties

  • Greet, welcome, and assist guests in a friendly and professional manner throughout their stay
  • handle all check-ins, checkouts, and reservation processes accurately and efficiently
  • reconcile transactions and audit daily reports to ensure accuracy in financial and statistical data
  • review and compile management reports, guest billings, and ledger transactions in a timely manner
  • respond promptly to guest inquiries regarding services, facilities, and local attractions
  • maintain proper operation of front desk systems and ensure adherence to property standards
  • follow all cash handling, credit, and audit procedures in accordance with company policies

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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