Part Time Front Desk Agent - Element by Westin Wood Ridge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $19.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Advancement opportunities
Medical insurance
401(k)
Paid vacation
Tuition Reimbursement
flexible schedules
Teammate Assistance Fund
Competitive wages
fun work environment

Job Description

Element by Westin in Wood Ridge, NJ, is part of the renowned Briad Group, a hospitality company with a robust portfolio that includes Wendy's franchise locations, Marriott and Hilton brand hotels, unique rooftop lounges, and an outdoor lifestyle shopping center. The Briad Group is committed to creating positive lifelong emotional connections with its teammates and guests, fostering strong leadership, and promoting talented individuals within the hospitality industry. This part-time Front Desk Agent / Reception position at Element by Westin offers an excellent opportunity to join a team that values discerning, intelligent, self-assured, and professionally invested individuals who view work as... Show More

Job Requirements

  • Customer service experience is required, preferably in a hotel or related field
  • Must have schedule flexibility for both AM/PM shifts, weekends and holidays
  • Must have a high school diploma or equivalent
  • An accounting background is preferred but not required
  • Attention to detail and the ability to compile facts and figures
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
  • may occasionally require lifting luggage up to 50 pounds
  • Ability to communicate effectively and courteously over the telephone and in person
  • Requires strong command of the English language to include speaking, reading and writing
  • In addition to general office equipment, you will regularly operate Briad systems and software

Job Qualifications

  • Customer service experience preferably in a hotel or related field
  • High school diploma or equivalent
  • Ability to communicate effectively in English including speaking, reading, and writing
  • Attention to detail and ability to compile facts and figures
  • Ability to operate general office equipment and specialized Briad systems
  • Strong interpersonal skills for effective guest engagement
  • Flexibility to work various shifts including weekends and holidays

Job Duties

  • Work in a fast-paced environment with lots of guest interaction
  • Demonstrate a true desire to satisfy the needs of others
  • Work a variety of shifts - day, night, and mid
  • Communicate effectively and courteously over the telephone and in person
  • Operate Briad systems and software regularly
  • Attend to guest requests and resolve issues promptly
  • Maintain accurate records and handle administrative tasks efficiently

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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