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Job Overview
Employment Type
Temporary
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k plan
Paid holidays
sick pay
Company-paid parking
Employee assistance program
employee recognition programs
Employee Referral Incentive Program
Transportation allowance
Dry Cleaning Services
Job Description
Shore Hotel is a renowned beachfront hotel located in Santa Monica, California, known for its sustainable architecture, modern amenities, and commitment to providing exceptional guest experiences. Positioned just steps away from the iconic Santa Monica Pier and Pacific Ocean, Shore Hotel offers guests a unique blend of luxury, comfort, and eco-friendly practices. The hotel caters to leisure travelers, business guests, and event attendees, ensuring that every visitor experiences the vibrant culture and natural beauty of Southern California. As a prominent establishment in the hospitality industry, Shore Hotel prides itself on a dedicated team that upholds the highest standards of customer... Show More
Job Requirements
- Must be flexible and able to work weekends and holidays
- able to stoop, kneel, bend at the waist and reach on a daily basis
- able to lift and move up to 20 pounds occasionally
- punctuality is critical
- hours occasionally vary according to business needs
- ability to stand and/or walk for four-hour periods
- ability to perform all duties satisfactorily
- willingness to undergo background check and drug screening
Job Qualifications
- Previous experience in a customer service position
- prior hospitality experience is a plus
- strong communication skills both verbal and written
- customer focused and effective relationship-building skills
- ability to operate under pressure in a fast-paced environment
- strong commitment to diversity and equality
- proficient multitasking abilities
- good analytical skills
- ability to adapt to changes and solve problems professionally
- demonstration of honesty, integrity, loyalty, humility, and innovation in work approach
Job Duties
- Greet and welcome hotel guests and ensure servers are aware of guests seated in their section
- set up the coffee bar in the lobby by 6:00AM, properly restock with freshly brewed coffee, coffee cups, lids, sugar, milk, stirrers and cream
- clean all menus and set them out on the bar
- make sure all chairs and tables are clean and properly set up
- welcome guests with proper salutation, inquire their room number and last name, and walk them to their table
- inform guests their server will assist them shortly
- assist servers with refilling coffee and water during free time
- manage waiting list and seat guests in lobby when no seating is available
- maintain coffee bar clean and restocked until 10:00AM
- maintain knowledge of food and beverage offerings and hotel amenities
- properly close down coffee bar at the end of shift, leaving it clean and organized
- clean menus and store them away
- perform additional duties as requested by supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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