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Part Time Event Technical Specialist, Audio - Sheraton Waikiki
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $31.59 - $38.70
Work Schedule
On-call
Day Shifts
Weekend Shifts
Job Description
Encore is a leading global provider of immersive event experiences, specializing in audio-visual technology, event production, and live event management within hospitality environments such as hotels and convention centers. Known for its dedication to innovation and client satisfaction, Encore offers comprehensive technical support that enhances the success of a wide range of events from corporate meetings to large-scale productions. The company prides itself on fostering a culture of inclusion, growth, and outstanding service, making it a premier employer in the event technology and hospitality industry.
The Technical Specialist role at Encore is a pivotal position that demands expertise in ... Show More
The Technical Specialist role at Encore is a pivotal position that demands expertise in ... Show More
Job Requirements
- Bachelor's degree preferred
- 3+ years of event technology experience specializing in audio, lighting, projection, or video
- 3-4 years of customer service or hospitality experience preferred
- Completion of all training and certification requirements per Encore’s Global Learning Training Program
- Ability to interact professionally with diverse workforce and management
- Valid driver's license if operating company vehicles
- Ability to lift 50 lbs
- Must meet physical demands of the role including prolonged sitting, standing, walking, stooping, crawling, kneeling, bending, reaching, climbing, grasping
- Ability to work irregular hours including nights, weekends, and holidays
- Adherence to company appearance guidelines
Job Qualifications
- Bachelor's degree preferred
- Minimum 3 years of event technology experience specializing in audio, lighting, projection, or video
- 3-4 years of customer service or hospitality experience preferred
- Ability to interact professionally and effectively with diverse workforce and senior management
- Strong client and coworker interface skills
- Valid driver’s license for positions operating company vehicles
- Ability to lift 50 lbs
Job Duties
- Ensures accurate and timely setup, operation, and breakdown of advanced audiovisual equipment
- Troubleshoots technical issues and resolves problems promptly
- Complies with all company security and safety measures
- Provides excellent customer service and strives to exceed internal and external client expectations
- Maintains positive relationships through effective communication
- Collaborates with internal teams on event solutions pre-event and during event
- Supervises and directs other technicians during events
- Creates an atmosphere for technical and leadership skill development among staff
- Provides mentorship and coaching to technical, sales, and operations team members
- Performs inventory, security, transportation, storage, and maintenance of equipment
- Assists in forecasting equipment needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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