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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Residence Inn Indianapolis NW is part of MCR, the third-largest hotel owner-operator in the United States. Since its founding in 2006, MCR has grown to operate a $5.0 billion portfolio comprising 148 premium-branded hotels with over 22,000 guestrooms across 37 states and 106 cities. With offices strategically located in New York City, Dallas, Chicago, and Richmond, Virginia, MCR employs more than 7,000 team members nationwide. The company proudly manages hotels under nine Marriott brands, eight Hilton brands, and a variety of unflagged independent hotels, earning numerous prestigious industry accolades including Fast Company's Top 10 Most Innovative Travel Companies of 2020,... Show More
Job Requirements
- Must be 18 years of age or older
- Willingness to work varied schedules including evenings, nights, weekends and holidays
- Arrive and clock in on time for every shift and clock out at scheduled ending time unless directed otherwise
- Clock in/out for breaks at designated times
- Provide sufficient notice for call outs as directed by supervisor
- Ability to work well in high-pressure situations
- Must be able to perform physical demands including climbing, balancing, stooping, kneeling, crawling, standing, walking, repetitive motions, and lifting 50+ lbs
- Ability to read, write, understand, and communicate effectively in English
Job Qualifications
- Technical, trade or vocational school degree preferred
- At least 2 years of work-related experience in commercial facility, hospitality or related field preferred
- Positive can-do attitude and willingness to learn
- Ability to follow established guidelines and procedures
- Effective listening and conflict resolution skills
- Strong communication skills
- Desire to serve and assist guests
Job Duties
- Respond to guest repair requests and document completion through the electronic work order platform
- Maintain preventative maintenance schedules for rooms and public spaces in accordance with the hotel PM program
- Ensure adherence to safety and health codes including pool and spa regulations
- Conduct full property inspections at the beginning and end of each shift, noting and addressing maintenance needs
- Keep maintenance areas clean and well-organized during and after shifts
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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