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StaffMyAgency LLC

Part-Time Customer Service Representative

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $22.00
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Benefits

base pay
Production bonus
Paid Time Off
SIMPLE IRA retirement
Valuable experience
growth potential
Opportunity for advancement

Job Description

The hiring establishment is a successful State Farm independent contractor agency, part of the broader State Farm insurance network but operating independently. State Farm is a leading insurance provider known nationwide for its customer-centric approach and extensive insurance product offerings, including auto, home, life, and health insurance. This particular agency is seeking a dynamic professional to join their team as a part-time Customer Service Representative, also referred to as an Agent Team Member. The employment type is part-time, offering a blend of base pay plus production bonuses, making this an attractive opportunity for individuals seeking supplemental income alongside personal and... Show More

Job Requirements

  • Excellent interpersonal skills
  • excellent communication skills - written, verbal and listening
  • people-oriented
  • organizational skills
  • self-motivated
  • detail oriented
  • proactive in problem solving
  • dedicated to customer service
  • able to learn computer functions
  • pride in getting work done accurately and timely
  • ability to work in a team environment
  • ability to multi-task
  • provide timely and thorough activity reports to agent
  • property and casualty license (must be able to obtain)
  • life and health license (must be able to obtain)
  • selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

Job Qualifications

  • Excellent interpersonal skills
  • excellent communication skills - written, verbal and listening
  • people-oriented
  • organizational skills
  • self-motivated
  • detail oriented
  • proactive in problem solving
  • dedicated to customer service
  • able to learn computer functions
  • pride in getting work done accurately and timely
  • ability to work in a team environment
  • ability to multi-task
  • provide timely and thorough activity reports to agent
  • property and casualty license (must be able to obtain)
  • life and health license (must be able to obtain)
  • ability to remain current in product changes, licensing, technical developments, and continuing education

Job Duties

  • Establish customer relationships and follow up with customers as needed
  • provide prompt, accurate, and friendly customer service
  • respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • use a customer-focused, needs-based review process to educate customers about insurance options
  • maintain a strong work ethic with a total commitment to success each day

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.