Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger, originating as a small grocery store in Cincinnati over a century ago, has grown to become the largest grocer in the United States, operating nearly 2,800 stores across 35 states under 28 different brand names. As America's grocer, Kroger prides itself on uniting diverse teams with a shared passion for food and customer service, centered around its mission to Feed the Human Spirit. The company is deeply committed to innovation, community engagement, and creating positive experiences for customers and employees alike. With food at the heart of everything Kroger does, the organization values respect, honesty, integrity, diversity, inclusion, and... Show More
Job Requirements
- Valid driver's license
- Excellent communication and customer service skills
- Must annually pass a DOT regulated medical exam
- Must have a good driving record
- Ability to operate a delivery van and handheld tablet device
- Must be able to lift up to 50 lbs with or without reasonable accommodation
- Must be at least 21 years old
- May require chauffeur's license in some states
Job Qualifications
- High school diploma or GED
- Any customer service experience
- Any delivery driver experience
- Excellent communication skills
- Strong customer service orientation
- Ability to operate a delivery van and handheld tablet device
- Ability to work independently and in a team
- Commitment to company core values such as respect, honesty, integrity, diversity, inclusion and safety
Job Duties
- Provide excellent customer service while delivering orders to the customer
- Act as a brand ambassador when discussing Kroger's Seamless Experience and delivery process with customers
- Ensure a high degree of professionalism and personal presentation when interacting with customers
- Drive a company vehicle safely and in accordance to Kroger's driving standards
- Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
- Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards
- Control and maintain an accurate record of customer deliveries
- Assist fellow drivers that may encounter difficulties while out delivering
- Ensure that goods are kept within the correct temperature guidelines
- monitor and record temperatures to follow food health and safety regulations
- Handle product safely and in accordance with food safety guidelines
- record any serious breakages or contamination issues and report to supervisor
- Complete pre-inspections check of company vehicle before use and report any defects to supervisor
- Operate company provided technology devices for mapping and customer interaction
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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