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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $18.50 - $23.00
Benefits
competitive pay
401(k) retirement plan with company match
Paid Time Off
Holiday pay
Employee Discounts
Job Description
Suburban Propane Partners, L.P., established in 1928 and headquartered in Whippany, New Jersey, is a leading nationwide distributor of propane, renewable propane, renewable natural gas (RNG), fuel oil, and related energy products and services. As a publicly traded master limited partnership listed on the New York Stock Exchange, Suburban Propane proudly serves approximately one million residential, commercial, governmental, industrial, and agricultural customers through about 700 locations spanning 42 states. The company operates under three core pillars: Suburban Commitment, a testament to its nearly 100-year legacy of reliability, flexibility, and excellence in customer service; SuburbanCares, reflecting a strong dedication to supporting... Show More
Job Requirements
- Minimum of 3 years of experience in a customer service role
- Minimum of a High School diploma or GED preferred
- Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
- Ability to multi-task and prioritize assignments in a team environment
Job Qualifications
- Minimum of 3 years of experience in a customer service role
- Minimum of a High School diploma or GED preferred
- Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
- Ability to multi-task and prioritize assignments in a team environment
Job Duties
- Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times
- Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service
- Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities
- Present a professional, confident and enthusiastic image to develop trusting relationships with all customers
- Effectively manage customer account data which includes setting up new accounts and maintaining related data
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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