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Job Overview
Employment Type
Part-time
Compensation
Salary
Range $39,200.00 - $68,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
employee discount
Employee development opportunities
Job Description
The Michaels Companies, Inc. is a leading destination in North America for all things creative and celebratory. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states in the U.S. and Canada, as well as online through Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, enhancing its product offerings and reinforcing its position as a comprehensive source for creativity and celebration needs. Michaels is well known for its commitment to fueling the joy of creativity by providing customers with a vast selection of art supplies, custom... Show More
Job Requirements
- High school diploma or equivalent
- Previous retail management or supervisory experience preferred
- Ability to stand for long periods
- Physical ability to bend, lift, carry, reach, and stretch
- Willingness to participate in truck unloading and stocking
- Flexible availability including nights, weekends, and early mornings
- Commitment to following company policies and procedures
- Ability to interact respectfully and positively with customers and team members
- Must satisfy federal, state, and local legal requirements for employment
Job Qualifications
- Retail management experience preferred
- Leadership and team management skills
- Strong customer service and communication skills
- Ability to manage multiple priorities
- Knowledge of inventory management and cash handling
- Experience with training and development of team members
- Ability to work collaboratively in a team environment
- Problem-solving and decision-making skills
- Basic computer proficiency
Job Duties
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures and Company programs to ensure compliance with applicable laws and requirements
- ensure execution of Company policies and standards
- hold them accountable for store conditions and results
- Ensure all front end policies and procedures are followed
- achieve your KPIs and manage your team to achieve their role KPIs
- Plan and lead the execution of class and in-store events in accordance with Company programs
- Lead the omnichannel processes
- Manage and execute shrink and safety programs
- Assist with cash reconciliation and bank deposits
- Assist with inventory processes to include Return to Vendor and Advance Shipping Notice activities as needed
- Assist with the onboarding of new Team Members
- Train, observe, and coach the customer experience team to achieve results
- participate in the performance management process
- support Talent Development of your team
- utilize the leadership competencies for continued self-development
- Serve as Manager on Duty
- Interact with others in an accepting and respectful manner
- remain positive and respectful, even in difficult situations
- promote commitment to the organization's vision and values
- project a positive image
- and serve as a role model for others
- Acknowledge customers, help locate the product and provide solutions
- Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- Manage and execute the shrink and safety programs
- Cross train in Custom Framing selling and production
- Lead the delivery of high-quality custom framing solutions on time by planning and managing the completion of the framing workload in partnership with the Store Manager
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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