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Job Overview
Employment Type
Part-time
Compensation
Salary
Range $42,000.00 - $72,700.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
The Michaels Companies Inc. is a leading specialty retailer in North America, famed for its wide array of arts, crafts, framing, floral, studio and children's hobby products. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, along with a vibrant online presence through Michaels.com and Michaels.ca. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, reinforcing its position as the best place for all things creative. The company is deeply committed to fueling creativity and celebration while promoting a culture of inclusion and respect for all team members... Show More
Job Requirements
- High school diploma or equivalent
- previous retail or supervisory experience preferred
- ability to stand for long periods
- ability to bend, lift, carry, reach, and stretch regularly
- ability to safely use ladders and handle heavy boxes
- availability to work nights, weekends, and early mornings
- ability to interact respectfully with customers and team members
- ability to manage and execute store safety and shrink programs
- willingness to learn custom framing processes
- compliance with federal, state, and local legal requirements
- ability to work in a climate-controlled retail environment with some outdoor tasks
- willingness to engage in team development and performance management processes
Job Qualifications
- Retail management experience preferred
- strong leadership and team management skills
- excellent customer service and communication skills
- ability to multitask and manage time efficiently
- knowledge of retail operations and store procedures
- ability to train and develop team members
- proficiency in shrink and safety program management
- ability to handle cash reconciliation and banking procedures
- experience with inventory processes such as RTV and ASN
- ability to work flexible hours including nights, weekends, and early mornings
- commitment to company values and positive role modeling
Job Duties
- Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements
- ensure execution of company policies and standards
- hold them accountable for store conditions and results
- ensure all front end policies and procedures are followed
- achieve your KPIs and manage your team to achieve their role KPIs
- plan and lead the execution of class and in-store events in accordance with company programs
- lead the omnichannel processes
- manage and execute shrink and safety programs
- assist with cash reconciliation and bank deposits
- assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities
- assist with the onboarding of new team members
- train, observe, and coach the customer experience team (sales floor and cashier) to achieve results
- participate in the performance management process
- support talent development of your team
- utilize the leadership competencies for continued self-development
- serve as Manager on Duty (MOD)
- interact with others in an accepting and respectful manner
- remain positive and respectful, even in difficult situations
- promote commitment to the organization’s vision and values
- project a positive image
- serve as a role model for others
- acknowledge customers
- help locate the product and provide solutions
- participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
- cross-train in Custom Framing selling and production
- in select stores that do not have a Framing Manager, lead the delivery of high-quality custom framing solutions to customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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