Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $30.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Amazing employee flight privileges
Training and development programs
Comprehensive health and life benefits
Job Description
Envoy Air is a dynamic and rapidly growing regional airline that operates as a wholly owned subsidiary of the American Airlines Group. Since its inception in 1998, following the merger of several smaller regional carriers, Envoy Air has established itself as one of the largest regional airlines globally. Headquartered in Irving, Texas, the company maintains key operational hubs in Dallas/Fort Worth, Chicago, and Miami, with significant ground handling operations in Los Angeles. Envoy Air proudly serves as a vital extension of the American Airlines network, providing regional flight service under the American Eagle brand as well as comprehensive ground handling... Show More
Job Requirements
- Minimum age: 18
- High school diploma, GED, or international equivalent
- Must be willing and able to work rotating shifts including days, nights, weekends, holidays, and rotating days off
- Must be willing to stay overnight when necessary to escort an unaccompanied minor passenger
- Must be flexible to work additional hours beyond regular shift, on short notice, and as needed due to operational necessity
- Must be able to read, write, fluently speak and understand the English language
- Must possess the legal right to work in the United States
- Previous customer service experience preferred
- Ability to read, write, fluently speak, and understand Spanish in some locations preferred
Job Qualifications
- High school diploma, GED, or international equivalent
- Previous customer service experience preferred
- Ability to read, write, fluently speak, and understand English
- Ability to read, write, fluently speak, and understand Spanish in some locations preferred
- Legal right to work in the United States
Job Duties
- Provide a high level of customer service to the traveling public by assisting passengers with their luggage and tagging bags, oversized luggage or sporting equipment
- Move passengers from terminal, airport ticket counter, customs, or other areas in the airport pushing wheelchairs
- Welcome customers in the airport ticket counter area and offer assistance or seek out customers who may need assistance, i.e., large parties, passengers with disabilities, etc.
- Escort passengers to and from the terminal to the aircraft, handle the loading and unloading of baggage and providing assistance to disabled passengers or others needing special assistance
- On occasion it may be necessary to drive a bus, truck, golf cart or tugs in congested areas
- Responsible to fill out passenger paperwork relating to unaccompanied minor passengers
- on occasion, may be required to stay overnight escorting an unaccompanied minor passenger
- Perform all duties, under sometimes stressful conditions beyond the employee's control, while attempting to influence a favorable impression of American Eagle, American Airlines or any other contracted airline service provided by Envoy.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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