Part Time Concierge-Univeristy

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee assistance program
Flexible Schedule

Job Description

Waltonwood is a well-established community management company dedicated to providing high-quality living experiences in their residential communities. They focus on creating welcoming, comfortable, and safe environments where residents feel valued and cared for. Waltonwood's reputation for excellence is built on their commitment to exceptional customer service, efficient community operations, and fostering strong relationships between staff and residents. The company operates various residential communities, each supported by a dedicated team that strives to maintain the highest standards of hospitality and administrative support.

The Concierge role at Waltonwood serves as a critical part of the community’s administrative team. Acting as ... Show More

Job Requirements

  • Proficiency with Microsoft Office and other computer applications
  • Knowledge of multiple phone line operations and proper phone etiquette
  • A minimum of 6 months of customer service and clerical experience preferred
  • High school diploma or GED preferred
  • Strong communication and organization skills

Job Qualifications

  • High school diploma or GED preferred
  • Minimum of 6 months of customer service and clerical experience preferred
  • Proficiency with Microsoft Office and other computer applications
  • Knowledge of multiple phone line operations and proper phone etiquette
  • Strong communication skills
  • Strong organization skills
  • Empathetic and compassionate demeanor

Job Duties

  • Greet residents, visitors, and staff in a welcoming, professional manner
  • Answer internal/external telephone calls promptly and professionally
  • Gather information, answer questions or requests, and/or channel to the appropriate destination
  • Properly understand and apply safety, security, and emergency procedures
  • Monitor and direct those who enter and exit the building and follow check in and out procedures
  • Become familiar with all residents of the community, and communicate positively with them daily
  • Update resident roster daily, collect daily resident charges such as meal tickets and general store charges, and respond to questions and concerns
  • Provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed
  • Keep front desk organized, neat, and clean and provide light housekeeping duties
  • Assist with all other duties as assigned by the Business Office Manager

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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