Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Fixed Shifts
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living, a respected member of the Discovery Senior Living family, operates lifestyle-focused senior living communities dedicated to enhancing the quality of life for their residents. With a commitment built upon the "Pillars of Excellence," Provincial Senior Living thrives as a company that values its team members and fosters a positive work environment and culture. By employing thousands of dedicated professionals, the company consistently focuses on creating exceptional experiences for seniors who call these communities home. The supportive atmosphere and innovative programming ensure that not only residents but also employees feel recognized and appreciated for their contributions. Provincial Senior... Show More
Job Requirements
- High school diploma or equivalent
- one to three years customer service experience
- effective communication skills
- ability to manage multiple tasks
- friendly and professional demeanor
- proficiency in telephone and reception duties
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members and tallies meal count sheets for the Dining staff
- updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- manages appointments for residents and family members such as hairdresser and transportation
- maintains and keeps desk and entry area neat and organized
- organizes and distributes mail to residents, Executive Director and Department Coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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