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The Domain Companies

Part-Time Concierge - Thirteen15

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Flexible
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Benefits

competitive pay
annual bonus potential
Health Insurance
wellness benefits
Life insurance
short-term disability
Paid parental leave
401(k) matching
Paid vacation
paid sick days
company holidays
Professional Development
Volunteer days
Community engagement events
Employee Discounts

Job Description

The Domain Companies is a nationally recognized real estate development and investment firm dedicated to making a positive and lasting social, economic, and physical impact on the communities in which it operates. With a diverse portfolio of innovative projects, the company engages in the development of affordable, mixed-income, and luxury apartments, condominiums, hospitality venues, retail spaces, entertainment venues, and creative workspaces. Domain is known for its community-focused approach, entrepreneurial spirit, and the collective expertise and innovation of its team members. This fosters a dynamic work environment that encourages creativity, professional growth, and advancement opportunities for its employees.

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Job Requirements

  • high school diploma or GED
  • 1-2 years of customer service experience preferred
  • ability to work independently and with a team
  • strong communication and problem-solving skills
  • knowledge of local area and transportation options
  • proficiency with technology including Microsoft Office
  • ability to work flexible schedule
  • dependable attendance and punctuality

Job Qualifications

  • 1-2 years of customer service experience preferred
  • high school diploma or GED required
  • customer-centric with a warm demeanor, positive attitude, and impeccable follow-through
  • ability to work independently and with a team
  • ability to plan and prioritize efficiently and motivate/lead team members
  • ability to work in a fast-paced environment and complete multiple tasks with simultaneous deadlines/interruptions
  • strong written and oral communication and problem-solving skills
  • knowledge of the city and local transportation options including public and private transportation
  • technically savvy with technology such as smartphones and computers
  • computer proficiency including Microsoft Office

Job Duties

  • Monitor entrances, exits, and all activity in front lobby
  • maintain visitor and vendor logs
  • manage package room - log, organize, and distribute packages
  • document and communicate incidents/accidents at the property to the leadership team
  • be readily available to resolve any problems or dissatisfaction of the residents within company policy
  • take maintenance requests, as needed
  • hand out team member business cards and gather information for follow up (after office hours only)
  • provide access to the community for resident's guests, deliveries, and other special requests from management and/or residents with prior written approval
  • provide firsthand knowledge of the local area and our community
  • make recommendations about activities, local businesses, and services to ensure residents and guests have a positive experience that meets their needs
  • accommodate residents with lifestyle services that tailor to their needs like grocery, flower and furniture deliveries, utility assistance, transportation services, dinner reservations, dry cleaning, house cleaning, car washing, etc
  • assist in planning, coordinating, and promoting resident social events
  • be proactive about solving problems, even if it's outside of your area, and be ready to take on additional initiatives and responsibilities as they emerge
  • seek out opportunities to be a leader and do everything you can to help the company achieve its larger objectives

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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