Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
401(k) with Company Match
Employee assistance program
Paid sick time
Bonus programs
Job Description
Greystar is a leading global real estate platform headquartered in Charleston, South Carolina, specializing in property management, investment management, development, and construction services within the institutional-quality rental housing sector. With operations spanning North America, Europe, South America, and the Asia-Pacific markets, Greystar manages over $300 billion in real estate assets and is recognized as the largest operator of apartments in the United States, overseeing more than one million units globally. Founded in 1993 by Bob Faith, Greystar has a strong reputation for delivering world-class service in the rental residential real estate industry, consistently focusing on innovation, resident satisfaction, and community... Show More
Job Requirements
- High school diploma or equivalent
- Ability to stand, walk, or sit for extended periods
- Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
- Ability to work inside and outside in all weather conditions
- Ability to push, pull, lift, carry, or maneuver weights up to 25 pounds independently and 50 pounds with assistance
- Flexibility to work evenings, weekends, and holidays
- Ability to work a flexible schedule including taking calls during off-hours
- Occasional travel may be required
- Strong customer service orientation
- Good organizational skills
- Reliable and punctual
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Basic computer literacy
- Knowledge of local area resources and services is beneficial
- Ability to maintain confidentiality and professionalism
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure their comfort
- Answer phone calls and route them to the appropriate team member for assistance
- Assist with completed service request callbacks as necessary
- Maintain guest suite scheduling to ensure proper payment and cleanliness upon guest arrival
- Manage and coordinate loading dock and elevator schedules for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manage all package deliveries by documenting arrival information and notifying residents within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning services, and other community services
- Assist community team with scheduling, planning, and organizing resident activities and programs
- Keep detailed information on local area restaurants, shops, and delivery services
- Maintain relationships with concierge vendors
Job Qualifications
Experience
No experience required
Job Location
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