Part-Time Concierge / Resident Services Coordinator

Richardson, TX, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $18.00

Work Schedule

Weekend Shifts

Benefits

401(k) match

rental incentive

renewal compensation

Bonuses

Rental Discounts

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Job Description

Sares Regis Group of Newport Beach, California, is a privately held real estate development, investment, and management firm that has made a significant impact on the commercial and multifamily residential landscape in the western United States since its inception in 1993. With over $7 billion in developed and acquired assets, the company manages an expansive portfolio comprising approximately 25 million square feet of office and industrial space along with 36,000 apartment units. Known for its commitment to quality, innovation, and sustainable development, Sares Regis Group has built a solid reputation for creating vibrant communities and commercial properties that are both... Show More

Job Requirements

High school diploma or equivalent
Proven customer service experience
Ability to communicate effectively both verbally and in writing
Experience with resident engagement and file audits
Ability to work independently and manage responsibilities without supervision
Knowledge of property management software and standard office applications
Current driver’s license and auto insurance
Availability to work weekends and overtime as required

Job Qualifications

Excellent customer service experience
Ability to pass fair housing exam
Relevant experience in customer service or resident engagement
Strong written and verbal communication skills
Experience with file audits and customer service
Ability to work independently without direct supervision
Proficiency with property operations software including Outlook, internet software, Excel, and Word
Valid driver’s license and auto insurance

Job Duties

Greet prospects, guests, and visitors as they arrive to the community
Provide personalized experience focused on care and convenience for residents
Engage with residents to foster ongoing positive relationships and confirm expectations are met
Respond to resident complaints and concerns promptly and professionally ensuring positive resolution
Act as communication center providing information on community happenings via computer portal and postings
Plan, promote, and deliver resident events and activities to enhance resident engagement
Identify, communicate, and implement opportunities to improve resident happiness and service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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