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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Employee assistance program
Supplemental benefits
401K Matching
Employee Discount Program
Vacation Time
Sick Time
Daily Pay
Job Description
This establishment is a distinguished hotel that prides itself on delivering exceptional guest experiences through personalized services and meticulous attention to detail. As a prominent player in the hospitality industry, the hotel provides a welcoming environment, modern amenities, and convenient access to local attractions, dining, and entertainment options, ensuring every guest's stay is memorable and comfortable. The hotel is committed to maintaining high standards of service quality and guest satisfaction, which are critical to securing its reputation and fostering loyalty among its clientele. The team-oriented culture encourages collaboration and professional growth, providing employees with a supportive workplace and opportunities for... Show More
Job Requirements
- High school diploma or equivalent required
- previous guest service or hospitality experience preferred
- strong guest service orientation with a welcoming and professional demeanor
- ability to follow detailed instructions and perform routine tasks consistently
- reliable problem-solving and multitasking abilities in a fast-paced environment
- physical capability to assist guests by lifting and carrying belongings
- discretion and attentiveness when handling sensitive guest needs or information
Job Qualifications
- Previous guest service or hospitality experience preferred
- demonstrated ability to provide personalized and efficient service
- strong guest service orientation with a welcoming and professional demeanor
- ability to follow detailed instructions and perform routine tasks consistently
- reliable problem-solving and multitasking abilities in a fast-paced environment
- discretion and attentiveness when handling sensitive guest needs or information
Job Duties
- Provide information on hotel services, local attractions, dining, and entertainment
- make reservations, secure tickets, and arrange transportation and travel details
- handle VIP requests, including special product orders and turndown services
- arrange for laundry, cleaning, and repair services for guests' belongings
- assist with administrative tasks, including authorizing credit applications
- facilitate the sending and receiving of guest packages
- act as host for morning coffee service and create warm guest interactions
- report suspicious behavior to hotel security to maintain a safe environment
- consistently greet guests in a professional, friendly manner to elevate their experience
- perform additional duties as assigned to support the Front Office team
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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