HM Alpha Hotels

Part-Time Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Employee assistance program
401K Matching
Employee Discount Program
Vacation Time
Sick Time
Daily Pay

Job Description

Grand Hyatt Nashville is a prestigious luxury hotel nestled in the heart of downtown Nashville, Tennessee. Part of the renowned Hyatt Hotels Corporation, this property is known for its commitment to exceptional service, elegant accommodations, and vibrant hospitality experience that reflects the cultural richness of Music City. The hotel offers a variety of amenities including exquisite dining options, state-of-the-art event spaces, a relaxing spa, and stunning views of the Nashville skyline. With its prime location and focus on guest satisfaction, Grand Hyatt Nashville is a sought-after destination for both business and leisure travelers seeking comfort, style, and personalized experiences.

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Job Requirements

  • Successful completion of a background check is required prior to employment

Job Qualifications

  • High school diploma or equivalent
  • previous guest service or hospitality experience preferred
  • demonstrated ability to provide personalized and efficient service

Job Duties

  • Provide information on hotel services, local attractions, dining, and entertainment
  • make reservations, secure tickets, and arrange transportation and travel details
  • handle VIP requests, including special product orders and turndown services
  • arrange for laundry, cleaning, and repair services for guests' belongings
  • assist with administrative tasks, including authorizing credit applications
  • facilitate the sending and receiving of guest packages
  • act as host for morning coffee service and create warm guest interactions
  • report suspicious behavior to hotel security to maintain a safe environment
  • consistently greet guests in a professional, friendly manner to elevate their experience
  • perform additional duties as assigned to support the Front Office team

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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