Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
Waltonwood is a respected community-focused organization known for its commitment to providing exceptional senior living experiences through supportive and engaging residential environments. As a leader in the senior living industry, Waltonwood strives to offer high-quality services and amenities that enhance the comfort and well-being of its residents. The organization prides itself on fostering warm, welcoming communities where residents feel valued, safe, and connected.
The Concierge position at Waltonwood is integral to maintaining a positive living environment for residents and visitors alike. Serving as the first and last impression of the community, Concierges deliver top-tier customer service and hospitality. T... Show More
The Concierge position at Waltonwood is integral to maintaining a positive living environment for residents and visitors alike. Serving as the first and last impression of the community, Concierges deliver top-tier customer service and hospitality. T... Show More
Job Requirements
- High school diploma or GED preferred
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- a minimum of 6 months of customer service and clerical experience preferred
- strong communication and organization skills
Job Qualifications
- Proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- strong communication and organization skills
- a minimum of 6 months of customer service and clerical experience preferred
- high school diploma or GED preferred
- empathetic and compassionate nature
- ability to follow written and oral instructions
- physical capability to perform required duties
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal/external telephone calls promptly and professionally
- gather information, answer questions or requests, and/or channel to the appropriate destination
- properly understand and apply safety, security, and emergency procedures
- monitor and direct those who enter and exit the building and follow check-in and out procedures
- become familiar with all residents of the community and communicate positively with them daily
- update resident roster daily, collect daily resident charges, and respond to questions and concerns
- provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed
- keep front desk organized, neat, and clean and provide light housekeeping duties
- assist with other duties as assigned by the Business Office Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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