Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Employee assistance program
Supplemental benefits
401K Matching
Employee Discount Program
Paid Time Off
Daily Pay
Job Description
Our establishment is a reputable hotel dedicated to providing exceptional hospitality and creating memorable experiences for every guest. Known for its commitment to outstanding service and a welcoming atmosphere, the hotel offers a range of amenities and personalized services that aim to exceed guest expectations and ensure satisfaction. With a focus on attention to detail and professionalism, the hotel fosters an environment where guests feel valued and cared for throughout their stay. The team is comprised of passionate hospitality professionals who work collaboratively to maintain high standards and a warm, inviting ambiance.
The Concierge plays a pivotal role in ... Show More
The Concierge plays a pivotal role in ... Show More
Job Requirements
- High school diploma or equivalent required
- Previous guest service or hospitality experience preferred
- Ability to follow detailed instructions and perform routine tasks consistently
- Reliable problem-solving and multitasking abilities in a fast-paced environment
- Physical capability to assist guests by lifting and carrying belongings
- Discretion and attentiveness when handling sensitive guest needs or information
Job Qualifications
- Previous guest service or hospitality experience preferred
- Demonstrated ability to provide personalized and efficient service
- Strong guest service orientation with a welcoming and professional demeanor
- Ability to follow detailed instructions and perform routine tasks consistently
- Reliable problem-solving and multitasking abilities in a fast-paced environment
- Discretion and attentiveness when handling sensitive guest needs or information
Job Duties
- Provide information on hotel services, local attractions, dining, and entertainment
- Make reservations, secure tickets, arrange transportation and travel details
- Handle VIP requests including special product orders and turndown services
- Arrange for laundry, cleaning, and repair services for guests' belongings
- Assist with administrative tasks including authorizing credit applications
- Facilitate the sending and receiving of guest packages
- Act as host for morning coffee service and create warm guest interactions
- Report suspicious behavior to hotel security to maintain a safe environment
- Consistently greet guests in a professional, friendly manner to elevate their experience
- Perform additional duties as assigned to support the Front Office team
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: