Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Paid holidays
401k plan
Employee assistance program
accident insurance
Job Description
TerraBella Senior Living is a distinguished operator of more than 20 specialized communities focused on amenity-rich, care-focused, and lifestyle-oriented senior living. These communities are strategically located throughout the Carolinas, Virginia, and Georgia, collectively providing over 1,500 residential units. TerraBella offers a comprehensive spectrum of senior living and care options, catering to various stages of senior lifestyle and health care needs. These options include Active Independent Living, Assisted Living, Memory Care, and short-term Respite Care, ensuring that residents receive the appropriate level of support and comfort they require. The company is committed to creating vibrant, engaging, and supportive environments that foster... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members, tallies meal count sheets for the dining staff
- updates the resident phone list and roster and move-in and move-out register daily
- guest and sign-in logs as necessary
- manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc
- maintains and keeps desk and entry area neat and organized
- organizes, distributes mail to residents, executive director and department coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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