Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
comprehensive benefit package
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living is a distinguished member of the Discovery Senior Living family of operating companies, dedicated to managing lifestyle-focused senior living communities that prioritize the comfort, well-being, and engagement of their residents. Our company is founded on strong "Pillars of Excellence," which guide every aspect of our service delivery and workplace culture. We employ thousands of vital team members who are integral to delivering exceptional experiences that enrich the lives of our senior residents. We are committed to fostering a positive work environment where each team member feels valued and recognized for their contributions towards improving the quality of... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- Or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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