Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
comprehensive benefit package
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, is a respected leader in managing lifestyle-focused senior living communities. With a strong commitment to fostering vibrant and supportive environments, Provincial Senior Living emphasizes enhancing the quality of life for its residents through exceptional care and personalized services. The company operates numerous communities and hosts thousands of dedicated Team Members, all united under their core philosophy known as the "Pillars of Excellence." This philosophy guides the organization's efforts to create positive experiences not only for residents but also for employees, recognizing their vital role in delivering... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- one to three years of customer service experience or training
- ability to manage multiple tasks efficiently
- strong communication and interpersonal skills
- proficiency in handling telephone systems
- attention to detail
- ability to maintain a neat and organized work environment
- commitment to following company policies and procedures
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- guest and Sign-In Logs as necessary
- manages appointments for residents and family members such as hairdresser and transportation
- maintains and keeps desk and entry area neat and organized
- organizes and distributes mail to residents, Executive Director and Department Coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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