Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Life insurance
Disability insurance
Job Description
Waltonwood is a leading community-focused organization specializing in senior living and residential care, dedicated to creating a welcoming and supportive environment for its residents. As a recognized name in the senior living industry, Waltonwood emphasizes top-tier customer service, compassionate care, and quality administrative operations to ensure the comfort and satisfaction of every resident. The community prides itself on operating efficiently and maintaining a vibrant, engaged residential environment where residents feel safe, valued, and at home. Their commitment extends beyond simple accommodation to fostering meaningful relationships between staff and residents, enhancing the quality of life for all within their care. Waltonwood... Show More
Job Requirements
- Proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- a minimum of 6 months of customer service and clerical experience preferred
- high school diploma or GED preferred
- strong communication and organization skills
Job Qualifications
- High school diploma or GED preferred
- a minimum of 6 months of customer service and clerical experience preferred
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- strong communication skills
- strong organization skills
- ability to work effectively within a team environment
- empathetic and compassionate demeanor
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal/external telephone calls promptly and professionally
- gather information, answer questions or requests, and/or channel to the appropriate destination
- properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff
- monitor and direct those who enter and exit the building and follow check in and out procedures
- become familiar with all residents of the community and communicate positively with them daily
- update resident roster daily, collect daily resident charges, and respond to questions and concerns
- provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed
- keep front desk organized, neat, and clean and provide light housekeeping duties
- assist with all other duties as assigned by the Business Office Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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