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Grand Hyatt Nashville

Part-Time Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Employee assistance program
Supplemental benefits
401K Matching
Employee Discount Program
Vacation and Sick Time

Job Description

Our establishment is a distinguished hotel committed to delivering outstanding hospitality and memorable guest experiences. As a trusted name in the hospitality industry, our property prides itself on blending comfort, luxury, and personalized service to create an environment where every guest feels valued and cared for. From the moment guests arrive until their departure, our focus is on enhancing satisfaction and cultivating loyalty through attention to detail and a warm, welcoming atmosphere. We understand that each guest brings unique needs and preferences, and we strive to provide tailored services that exceed expectations, making each stay seamless and enjoyable. Show More

Job Requirements

  • High School Diploma or equivalent required
  • Previous guest service or hospitality experience preferred
  • Demonstrated ability to provide personalized and efficient service
  • Strong guest service orientation with a welcoming and professional demeanor
  • Ability to follow detailed instructions and perform routine tasks consistently
  • Reliable problem-solving and multitasking abilities in a fast-paced environment
  • Physical capability to assist guests by lifting and carrying belongings
  • Discretion and attentiveness when handling sensitive guest needs or information

Job Qualifications

  • High School Diploma or equivalent
  • Previous guest service or hospitality experience preferred
  • Demonstrated ability to provide personalized and efficient service
  • Strong guest service orientation with a welcoming and professional demeanor
  • Ability to follow detailed instructions and perform routine tasks consistently
  • Reliable problem-solving and multitasking abilities in a fast-paced environment
  • Physical capability to assist guests by lifting and carrying belongings
  • Discretion and attentiveness when handling sensitive guest needs or information

Job Duties

  • Provide information on hotel services, local attractions, dining, and entertainment
  • Make reservations, secure tickets, and arrange transportation and travel details
  • Handle VIP requests, including special product orders and turndown services
  • Arrange for laundry, cleaning, and repair services for guests' belongings
  • Assist with administrative tasks, including authorizing credit applications
  • Facilitate the sending and receiving of guest packages
  • Act as host for morning coffee service and create warm guest interactions
  • Report suspicious behavior to hotel security to maintain a safe environment
  • Consistently greet guests in a professional, friendly manner to elevate their experience
  • Perform additional duties as assigned to support the Front Office team
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.