Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
team environment
Job Description
Waltonwood is a respected leader in senior living and retirement communities, dedicated to providing exceptional care, comfort, and support for its residents. With numerous locations, Waltonwood is committed to creating vibrant communities where seniors can enjoy their lives with dignity, respect, and a strong sense of belonging. Known for its welcoming atmosphere and high-quality services, Waltonwood has built a reputation for prioritizing the well-being and happiness of its residents through comprehensive amenities and compassionate staff.
The Concierge role at Waltonwood is an essential position within the administrative team that serves as the first and last point of contact for residen... Show More
The Concierge role at Waltonwood is an essential position within the administrative team that serves as the first and last point of contact for residen... Show More
Job Requirements
- Proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- minimum of 6 months of customer service and clerical experience preferred
- high school diploma or GED preferred
- strong communication and organization skills
Job Qualifications
- Proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- minimum of 6 months of customer service and clerical experience preferred
- high school diploma or GED preferred
- strong communication and organization skills
- ability to effectively convey information verbally and in writing
- empathetic and compassionate with a genuine caring attitude
- dedication to excellent customer service and teamwork
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal/external telephone calls promptly and professionally
- properly understand and apply safety, security, and emergency procedures
- monitor and direct those who enter and exit the building and follow check in and out procedures
- become familiar with all residents of the community and communicate positively with them daily
- update resident roster daily, collect daily resident charges and respond to questions and concerns
- provide administrative and clerical support to department heads, business office manager, and executive director as directed
- keep front desk organized, neat, and clean and provide light housekeeping duties
- assist with all other duties as assigned by the business office manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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