Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Dental Insurance
Vision Insurance
401(k)
Job Description
Waltonwood is a respected leader in the senior living industry, operating communities that focus on providing high-quality care, comfort, and a vibrant living environment to residents. As a company, Waltonwood is dedicated to creating welcoming and supportive community atmospheres that enrich the lives of seniors. Each location is designed to be a place where residents feel at home, safe, and valued. The company emphasizes teamwork, customer service, and community involvement, ensuring that both residents and staff have positive, enriching experiences. Waltonwood places a strong focus on reliability, professionalism, and compassionate care as key pillars of its operations.
The Concierge po... Show More
The Concierge po... Show More
Job Requirements
- High school diploma or GED preferred
- minimum of 6 months of customer service and clerical experience preferred
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- strong communication skills
- strong organization skills
Job Qualifications
- High school diploma or GED preferred
- minimum of 6 months of customer service and clerical experience preferred
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- strong communication skills
- strong organization skills
- dedicated to exceptional customer service
- empathetic and compassionate demeanor
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal and external telephone calls promptly and professionally
- gather information, answer questions or requests, and/or channel to the appropriate destination
- properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff
- monitor and direct those who enter and exit the building and follow check in and out procedures
- become familiar with all residents of the community and communicate positively with them daily
- update resident roster daily, collect daily resident charges such as meal tickets and general store charges, and respond to questions and concerns
- provide administrative and clerical support to department heads, business office manager, and executive director as directed by the business office manager
- keep front desk organized, neat, and clean and provide light housekeeping duties
- assist with all other duties as assigned by the business office manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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