Capitol Concierge logo

Capitol Concierge

Part Time Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Weekend Shifts
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Benefits

Paid Time Off
Company-paid Life Insurance
Comprehensive Healthcare
HRA Clarity Card
voluntary benefits
Flexible spending account
education assistance program
401(k) retirement plan
sick leave

Job Description

Capitol Concierge Inc. is a distinguished provider of premium concierge services, dedicated to enhancing community living by delivering exceptional customer experiences. Known for its commitment to professionalism and high-quality service, Capitol Concierge Inc. operates in the hospitality and property management sector. The company prides itself on creating welcoming, safe, and well-maintained environments for residents and guests alike, ensuring that each interaction is handled with care, efficiency, and respect.

The role of a Concierge at Capitol Concierge Inc. is a vital position that serves as the first point of contact for residents, guests, and prospects within the community. This part-time ... Show More

Job Requirements

  • High school diploma required
  • 3 plus years of experience in hospitality, customer service, or related field preferred
  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Professional, polished, and customer-focused demeanor
  • Ability to follow instructions and handle constructive feedback
  • Detail-oriented, efficient, and able to work independently and as part of a team
  • Problem-solving mindset with analytical skills
  • Proficiency in Microsoft Office Suite 2013 and later
  • Knowledge of Building Link or Key Link is a plus

Job Qualifications

  • High school diploma required
  • Bachelor’s degree preferred
  • 3 plus years of experience in hospitality, customer service, or a related field preferred
  • Strong verbal and written communication skills
  • Excellent organizational and multitasking abilities
  • Professional, polished, and customer-focused demeanor
  • Ability to follow instructions and handle constructive feedback
  • Detail-oriented, efficient, and able to work independently and as part of a team
  • Problem-solving mindset with analytical skills
  • Proficiency in Microsoft Office Suite 2013 and later
  • Knowledge of Building Link or Key Link is a plus

Job Duties

  • Provide outstanding customer service adhering to Capitol Concierge Inc. standards
  • Keep the front desk, lobby, and entryways clean and organized
  • Perform light housekeeping tasks such as dusting, sweeping entryways, and cleaning glass doors
  • Maintain community refreshment areas including coffee, water, and continental breakfast
  • Answer phones, provide information, forward calls, and take messages
  • Sign for, track, and distribute packages to residents
  • Accept and log service requests from residents
  • Monitor and manage visitor parking and issue parking passes if applicable
  • Handle resident noise complaints after leasing office hours
  • Contact emergency services when necessary including fire, medical, or police assistance
  • Track and inspect community amenity areas especially when rented by residents
  • Perform other duties as assigned by the supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.