Part Time Concierge

Alexandria, VA, USA|

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $19.00

Work Schedule

Weekend Shifts

Benefits

Paid Time Off

Company-paid Life Insurance

Comprehensive Healthcare

HRA Clarity Card

voluntary benefits

Flexible spending account

education assistance program

401(k) retirement plan

sick leave

Job Description

Capitol Concierge Inc. is a distinguished service-oriented company specializing in providing top-tier concierge services within residential communities. Known for its commitment to excellence, the company focuses on creating a welcoming and secure environment for residents and guests alike. As a vital part of the hospitality industry, Capitol Concierge Inc. prides itself on delivering exceptional customer service through its team of professional concierges who are dedicated to enhancing the everyday living experiences of community members.

The company culture emphasizes professionalism, attention to detail, and a customer-first approach, fostering a work environment that values respect, reliability, and teamwork. It operates... Show More

Job Requirements

High School Diploma required
3+ years of experience in hospitality or customer service preferred
Availability to work Saturdays and Sundays from 10am to 6pm
Ability to maintain a professional and polished appearance
Excellent communication skills
Ability to perform light housekeeping tasks
Capability to handle emergency situations calmly and effectively
Proficiency in Microsoft Office Suite
Willingness to follow dress code including black suit, white collared/button-up shirt, conservative necktie, and dress shoes

Job Qualifications

High School Diploma required
Bachelor's Degree preferred
3+ years of experience in hospitality, customer service, or a related field preferred
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Professional, polished, and customer-focused demeanor
Ability to follow instructions and handle constructive feedback
Detail-oriented, efficient, and able to work independently and as part of a team
Problem-solving mindset with analytical skills
Proficiency in Microsoft Office Suite (2013+)
Knowledge of Building Link/Key Link is a plus

Job Duties

Provide outstanding customer service adhering to Capitol Concierge Inc. standards
Keep the front desk, lobby, and entryways clean and organized
Perform light housekeeping tasks such as dusting, sweeping entryways, and cleaning glass doors
Maintain community refreshment areas including coffee, water, continental breakfast
Answer phones, provide information, forward calls, and take messages as needed
Sign for, track, and distribute packages to residents
Accept and log service requests from residents
Monitor and manage visitor parking and issue parking passes if applicable
Handle resident noise complaints after leasing office hours
Contact emergency services when necessary including fire, medical, or police assistance
Track and inspect community amenity areas especially when rented by residents
Perform other duties as assigned by the supervisor

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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