Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Rotating Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Employee assistance program
401K Matching
Employee Discount Program
Vacation Time
Sick Time
Job Description
The Grand Hyatt Nashville is a renowned luxury hotel located in the heart of Nashville, Tennessee. Part of the prestigious Hyatt Hotels Corporation, it is known for its exceptional service, elegant accommodations, and prime location that offers guests easy access to the vibrant city life. The hotel caters to both business and leisure travelers, providing a broad array of amenities including fine dining, event spaces, and wellness facilities. The Grand Hyatt Nashville prides itself on delivering memorable guest experiences through personalized attention and high standards of hospitality. As a part of a global brand, the hotel upholds Hyatt's commitment to... Show More
Job Requirements
- High school diploma or equivalent
- previous guest service or hospitality experience preferred
- demonstrated ability to provide personalized and efficient service
- ability to follow detailed instructions
- reliable problem-solving and multitasking abilities
- physical capability to assist guests by lifting and carrying belongings
- discretion and attentiveness when handling sensitive guest needs or information
- successful completion of a background check prior to employment
Job Qualifications
- High school diploma or equivalent
- previous guest service or hospitality experience preferred
- demonstrated ability to provide personalized and efficient service
- strong guest service orientation with a welcoming and professional demeanor
- ability to follow detailed instructions and perform routine tasks consistently
- reliable problem-solving and multitasking abilities in a fast-paced environment
- discretion and attentiveness when handling sensitive guest needs or information
Job Duties
- Provide information on hotel services, local attractions, dining, and entertainment
- make reservations, secure tickets, and arrange transportation and travel details
- handle VIP requests, including special product orders and turndown services
- arrange for laundry, cleaning, and repair services for guests' belongings
- assist with administrative tasks, including authorizing credit applications
- facilitate the sending and receiving of guest packages
- act as host for morning coffee service and create warm guest interactions
- report suspicious behavior to hotel security to maintain a safe environment
- consistently greet guests in a professional, friendly manner to elevate their experience
- perform additional duties as assigned to support the Front Office team
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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