Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation
Paid holidays
Tuition Reimbursement
Employee stock purchase plan
apartment discount
Job Description
AvalonBay Communities is a leading real estate investment trust specializing in the development, redevelopment, acquisition, and management of residential apartment communities. Renowned for its commitment to quality and innovation, AvalonBay creates exceptional living environments that set new standards in the multi-family housing industry. The company fosters a vibrant culture grounded in core values such as integrity, caring, and continuous improvement, making it a great place to work and grow professionally. With a focus on customer satisfaction and community, AvalonBay goes beyond property management to enhance the lifestyle of its residents. They support a diverse and inclusive workforce and aim to... Show More
Job Requirements
- High school diploma or equivalency (GED)
- Minimum 1 year experience in hospitality, retail, or related customer service role preferred
- Skilled in using administrative software and Microsoft Office Suite
- Ability to walk the property and handle packages and deliveries
- Strong verbal and written communication skills
- Capable of managing multiple tasks simultaneously while maintaining composure
- Willingness to work weekend shifts from 3pm to 11pm
Job Qualifications
- High school diploma or equivalency (GED)
- 1+ years of related experience in hotel, retail, or restaurant preferred
- Proficiency in administrative software and Microsoft Office Suite
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Excellent organizational skills
- Customer service orientation and patience
Job Duties
- Manage front desk operations and monitor foot traffic
- Provide top-notch customer service and personalized assistance to residents and prospects
- Implement programs to improve resident satisfaction
- Collaborate with leasing and maintenance teams to enhance move-in and move-out processes
- Serve as a point of contact offering information and recommendations
- Handle phone communications and written correspondence professionally
- Organize packages, maintenance requests, and escalate issues appropriately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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